Privacy statement

  • Mercy Health cares for people at every stage of life. We respect each person's need to be nourished physically, emotionally, socially and spiritually. Our priority is always to care first.

  •  

    Privacy Statement


     

    1. Committed to best practice privacy standards

    Mercy Health is committed to protecting your personal information and letting you know the type of information we collect and how this information is used. We may modify or remove sections of this privacy statement at any time. We encourage you to review this privacy statement regularly so that you are updated on any changes.

     

    2. Collecting information

    When you visit this website, the personal information we collect is:
    • What you tell us about yourself. We do not automatically gather information such as your name, phone number or email address. This information is only obtained if you supply it voluntarily, usually through contacting us via email, posting a comment via forms or registering in a secure section of the website.
    • If you contact us we may keep a record of that correspondence and information that you provide by completing forms on the website
    • Any personal information you provide is protected under the relevant Act [Privacy Act 1988 (Commonwealth), Information Privacy Act 2000 (Victoria) and the Health Records Act 2001 (Victoria)].
    • When you visit this website our web server automatically collects a limited amount of information essential for the operation and security of our organisation. Some of this information (eg browser type) does not identify who you are. Other information such as your internet domain name or internet protocol (IP) address may identify you depending, in large part, on the naming standards followed by your internet service provider. You may wish to ask them about their policies and practices in this regard.
    • Passwords where required for accessing secure sections of the website 

     

    3. Our use and disclosure of your personal information

    Mercy Health will not use or disclose any information about you without your consent unless legally required to do so.

    We will take all reasonable steps to:
    • Keep information we hold about you secure, accurate and up to date
    • Ensure that our employees respect the confidentiality of any personal information held by us
    • Ensure electronic mail addresses will not be added to a mailing list unless by consent

     

    4. Our use of cookies

    Cookies are data sent between a web browser and the server it is accessing. Cookies are used on this site to measure and analyse usage of our site. Cookies do not identify people and do not collect personal information. We do not and will not match any data with any personal information collected on our site. If you do not want information collected through the use of cookies, you can elect to deny or allow cookies via the standard functionality in your browser.
     

    5. Links to other sites

    This site contains links to other external sites. Mercy Health is not responsible for the privacy practices or the content of such websites. We encourage you to examine each site's privacy policy and make you own decisions regarding the accuracy, reliability and correctness of material and information found.

     

    6. For more information

    For more information about our policies or about our website in general please email information@mercy.com.au or phone 1300 988 450.

    Click here to download the privacy policy document. 

     

    Click here for copies of our privacy brochures.