Psychiatric Triage: 1300 657 259

24 hours a day, 7 days a week

Psychiatric Triage provides a single point of entry to the mental health service. This service is accessible 24 hours a day, 7 days a week and provides telephone access to experienced mental health clinicians.

The Mental Health Triage clinician will determine the most appropriate service to meet the consumers identified needs. This may include a referral to a program provided by Mercy Mental Health, or advice to seek support from an external care provider, or community support agency. 

The Mental Health Triage clinician may also provide generalist mental health advice, information and support to clients, carers and family members - as well as consulting with other service providers to assist in the treatment of mental health issues.

Contact details:​

​Phone (24 hours):  1300 657 259
Fax: (03) 8754 3571

 

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