The Psychiatric Triage service is the single point of entry for the Mercy Mental Health Program and is available 24/7 on 1300 657 259. The Psychiatric Triage service is staffed by a multidisciplinary team of experienced senior mental health clinicians who are able to provide advice, consultation, assessment and referral to both Mercy Mental Health Programs and external community service providers.
For mental health emergencies or enquiries regarding a patient who is not currently an inpatient, contact our Triage service:
1300 657 259. For non-urgent referrals send a fax to 03 8754 3571 after clinical discussion with a Psychiatric Triage clinician.