• Psychiatric triage provides phone consultation, advice, assessment and referral for people experiencing mental health issues. Our services are also provided to health professionals and carers who are concerned for somebody with mental health issues.

  • The service is staffed by a team of experienced senior mental health clinicians who provide advice, consultation, assessment and referral within the Mercy Mental Health Program and to external community service providers.
    Ph: 1300 657 259

  • 24 hours a day, 7 days a week.

  • Our psychiatric triage clinicians have a major role in determining which service can best meet the needs of a person referred for assessment. They will make the appropriate arrangements if an assessment is needed.

  • If our service cannot meet the identified needs, the triage clinician will suggest more appropriate services.

  • The psychiatric triage service is the single point of entry for the Mercy Mental Health Program.

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