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  • ​Endosurgery
  • ​Endosurgery - Unit A

    Head of Department/Clinic

    Professor Peter Maher

    Contact details

    • Phone: 03 8458 4100
      Fax: 03 8458 4205
      Hours of service: Monday, 2.00pm – 5.30pm

    Services provided

    Focuses on patients with symptoms of pelvic pain and endometriosis, working closely with the colorectal unit from Austin Health to offer expert management and treatment for women with deep infiltrating endometriosis involving the intestinal tract.

    Referrals 

    External Referrals:  Received on referral form available on MHW website, either by mail, fax, email or hand delivered

    Internal Referrals:  On standardised internal referral form, faxed, emailed or hand delivered to specific departments
     
    Please ensure that all relevant clinical notes, investigations and patient details have been included with the referral. This includes the need for interpreter, Medicare details, patient address and patient contact phone numbers.

     

  • Aboriginal Health Services
  • Mercy Hospital for Women provides culturally appropriate programs to support Aboriginal and Torres Strait Islander Women and families.

    Contact us:

    Jo Pappas

    Senior Aboriginal Hospital Liaison Officer
    Phone: 03 8458 4393
    Mob: 0407 285 446
    Email:

    Jodie Lovett

    Aboriginal Liaison Officer
    Phone: 03 8458 4392
    Mob: 0419 983 187
    Email:

    Jane Britten

    Senior Engagement Officer, Nangnak Wan Myeek
    Phone: 03 8458 4651
    Mob: 0408 346 318
    Email:

  • Acute Pain Service
  • Acute Pain Service

    Head of Unit
    Dr Andrew Ross

    Services provided

    Telephone: 8458 4113
    Facsimile: 8485 4157

    Anaesthetists

    Dr Mark Anderson
    Dr Julia Clarke
    Dr John Crowhurst
    Dr Alicia Dennis
    Dr Rowan Gebert
    Dr Patricia Goonetilleke
    Dr Richard Hiscock
    Dr Gail Littlejohn
    Dr Andrew Robinson
    Dr Jenny Wheelahan

    Services provided

    The Unit provides anaesthetic services for obstetric, gynaecology and neonatal inpatients and day patient surgery at Mercy Hospital for Women.

    Staff are available to provide phone advice to referring practitioners regarding risk assessment, preparation for anaesthesia and the management of complications of anaesthesia.

    The Unit is a recognised leader in the field of obstetrics anaesthesia. Staff are actively involved in specialty research.

    Undergraduate and postgraduate training and teaching is conducted in conjunction with the University of Melbourne.

    The Acute Pain Service provides follow up for anaesthetic issues post discharge.

  • Adolescent Gynaecology Clinic
  • Adolescent Gynaecology Clinic

    This service is not available at Mercy Hospital for Women.
    Please refer to Austin Health for provision of this service www.austin.org.au 

  • Adolescent Pregnancy Service
  • Adolescent Pregnancy Service

    Transitions Clinic
    Clinic Manager
    Ivana Stipanovich - Social Workers

    Contact & Staff

    • Olga Davies - Coordinating Midwife
      Phone: 03 8458 4201
    • Contact details for Registrar
      Phone: 03 8458 4444 and ask to page the Rasmussen Unit registrar
    • Other staff
      Dr Sheila Mulvey - Obstetrician and Gynaecologist

    Hours of service

    • Tuesdays 1.00pm - 4.00pm
      Flexible appointment times are possible

    Services provided

    The Transitions Clinic aims to address the needs of pregnant women with special needs, particularly teenage antenatal patients, Aboriginal women and women with a chemical dependency.

    Young women
    A team of obstetricians, midwives and social workers who have a particular understanding of the needs of young women staff the clinic. The clinic offers antenatal check ups and classes, and gives young women support, care and the comfort of a peer group.

    Aboriginal women
    A relaxed, friendly environment is provided for Aboriginal women who may not feel comfortable in other antenatal clinics. Staff work closely with relevant Aboriginal health services to ensure quality of care.

    Chemically dependent women
    Pregnant women dependent on heroin, alcohol, tranquilizers or other substances can be stabilised through the Transitions Clinic. The multidisciplinary team includes two obstetricians, midwives, social workers, a paediatrician, a dietitian, psychiatrist and domiciliary midwife. Women on methadone programs are particularly appropriate for this service. Although not part of the Shared Maternity Care program, the clinic works closely with general practitioners, particularly methadone prescribers. Postnatal patients will be referred to appropriate community agencies on discharge for adequate follow up care.

    Referrals

    • GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
      Olga Davies, Coordinating Midwife: 03 8458 4201 (Mon - Fri 9.00am - 4.00pm)
      Fax: 03 8458 4206

      GPs will be notified of date and time of initial appointment.
  • African Liaison Officer
  • African Liaison Officer

    Head of Department/Clinic

     Natalija Nesvadba (Manager, Multicultural Services)  

    Contact Details

    Phone:  (03) 8458 4150  -  Wemi Oyekanmi (African Liaison/FARREP worker)
    Fax:  (03) 8458 4191
    Email: woyekanmi@mercy.com.au
    Hours of service:  Monday to Thursday, 8am - 4pm and Friday 8am - 2.30pm

    Services provided

    • The African Liaison Program provides support and empowerment of African women and their families to negotiate the choices they make during their care at Mercy Hospital for Women.
      The program complements our Family and Reproductive Rights Education Program (FARRREP).

    Referrals

    External Referrals:
    Not directly. However, secondary consultation available – phone or email contact.

    Internal Referrals:
    Yes.
  • Anaethesia
  • Anaesthesia

    Head of Department

    Clin Assoc Prof Scott Simmons

    Deputy Head of Department

    Dr Andrew Robinson

    Sessional VMO's

    Dr Mark Anderson
    Dr Frank Buchanan
    Dr Richard Chin
    Dr Julia Clarke
    Dr Rowan Gebert
    Dr James Gledden
    Dr Patricia Goonetilleke
    Dr Richard Hiscock
    Dr Nick Jegathesan
    Dr Richard Jones
    Dr Ian Letson; Responsible for Registrar Roster
    Dr Heather Loane
    Dr Eamonn Mathieson
    Dr Patricia Newell
    Dr Andrew Ross
    Dr Neda Taghizadeh
    Dr Jenny Wheelahan
    Dr Amanda Young 

    Services provided

    Telephone: 03 8458 4113
    Facsimile: 03 8485 4157

    Services provided

    The Unit provides anaesthetic services for obstetric, gynaecology and neonatal inpatients and day patient surgery at Mercy Hospital for Women.

    Staff are available to provide phone advice to referring practitioners regarding risk assessment, preparation for anaesthesia and the management of complications of anaesthesia.

    The Unit is a recognised leader in the field of obstetrics anaesthesia. Staff are actively involved in specialty research. Undergraduate and postgraduate training and teaching is conducted in conjunction with the University of Melbourne.

    The Acute Pain Service provides follow up for anaesthetic issues post discharge.

  • Antenatal Clinic - Darebin Unit
  • Antenatal Clinic - Darebin Unit

    Senior medical staff

    • Dr Michael Rasmussen - Senior Obstetrician and Gynaecologist
    • Dr Sheila Mulvey - Obstetrician and Gynaecologist
    • Dr Michael Sedgley - Obstetrician
    • Dr Tim Lightfoot - Physician

    Contact details for Unit Registrar

    • Phone: 03 8458 4444 and ask to page the Unit Registrar

    Appointments

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205

    GPs will be notified of date and time of initial appointment.

     
  • Antenatal Clinic - Plenty Unit
  • Antenatal Clinic - Plenty Unit

    Senior medical staff

    • Dr Bernadette White - Senior Obstetrician and Gynaecologist  
    • Dr Claire Petterson - Obstetrician and Gynaecologist
    • Dr Katherine Bate - Physician

    Contact details for Unit Registrar

    • Phone: 03 8458 4444 and ask to page the Unit Registrar

    Appointments

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205

    GPs will be notified of date and time of initial appointment.

     
  • Antenatal Clinic - University Unit
  • Antenatal Clinic - University Unit

    Senior medical staff

    • Professor Michael Permezel - Senior Obstetrician and Gynaecologist
    • Professor Susan Walker - Obstetrician and Gynaecologist
    • Dr Stephen Hatzikostas - Obstetrician and Gynaecologist
    • Dr Tilak Weerasiri - Obstetrician and Gynaecologist
    • Dr Graeme Ratten - Obstetrician
    • Dr Ian Forbes - Physician

    Contact details

    • Unit Registrar
      Phone: 03 8458 4444 and ask to page the Unit Registrar
    • Senior Medical Staff (University Department)
      Phone: 03 8458 4381

    Appointments

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205

    GPs will be notified of date and time of initial appointment.

     
  • Antenatal Clinic - Waterdale Unit
  • Antenatal Clinic - Waterdale Unit

    Senior medical staff

    • Dr Jay Rao - Senior Obstetrician and Gynaecologist
    • Dr Miranda Robinson - Obstetrician and Gynaecologist
    • Dr Megan Di Quinzio - Obstetrician and Gynaecologist
    • Dr Louise Counsel - GP Obstetrician
    • Dr Christine Houlihan - Physician

    Contact details for Unit Registrar

    • Phone: 03 8458 4444 and ask to page the Unit Registrar

    Appointments

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205

    GPs will be notified of date and time of initial appointment.

     
  • Antenatal Clinic - Yarra Unit
  • Antenatal Clinic - Yarra Unit

    Senior medical staff

    • Dr Meredith Tassone - Obstetrician and Gynaecologist
    • Dr Kathryn Cook - Obstetrician and Gynaecologist
    • Dr Mary Anne McLean - GP Obstetrician
    • Dr Kathy Paizis - Physician

    Contact details for Unit Registrar

    • Phone: 03 8458 4444 and ask to page the Unit Registrar

    Appointments

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205

    GPs will be notified of date and time of initial appointment.

     
  • Antenatal Education
  • Antenatal Education

    Contact details
    Parent Education Department
    Phone: 03 8458 4152
    Fax: 03 8458 4129

    Session times and venues

    • Day, evening and weekend sessions are available at Mercy Hospital for Women
      Monday evenings sessions are available at Well Women's Clinic, Ivanhoe and Hurstbridge Community Centre, Hurstbridge

    Services provided

    • Comprehensive series of antenatal education sessions.
    • Individual consultations available with a midwife. Patient concerns can be addressed at a convenient time and in total privacy.
    • Interpreters available.
    • Education programs conducted for secondary school students covering sexual health, family planning and pregnancy issues.
    • Five day work experience program for Year 10 secondary students. 

    Classes

    • All classes are client driven.
    • First-time parents program - content has 60% focus on parenting issues.
    • Young mums group.
    • Vietnamese and Chinese classes.

    Additional sessions

    • Breastfeeding.
    • T.E.N.S. information.
    • Multiple pregnancy.
    • Grandparents.
    • VBAC.
    • Labour refresher.
    • Caesarean Section.
    • Sibling session; for the children!

    Appointments

    Parent Education Department
    Administrative assistant: 03 8458 4152
    Mon-Fri: 9am-4pm

  • Antenatal Options of Care
  • Antenatal Options of Care

    Description

    There are several options of care available for pregnant patients referred to  Mercy Hospital for Women.
    These choices are presented to all new patients at their first antenatal hospital visit and include the following.

    Standard public hospital care

    Women attend the Outpatients Clinic for antenatal care which can also be arranged at the satellite clinics at Panch Health Service and Well Womens Clinic in Ivanhoe. Hospital visits are scheduled for the same day of the week enabling continuity of care with a specific team of consultant obstetricians, registrars, medical officers and midwives. Patients deliver in birthing suites, attended by the on-call team, and are transferred to comfortable one or two bed public rooms with baby bathing facilities and en suite. Patients require a Medicare card.

    Shared Maternity Care

    Shared care between accredited general practitioners or community health centre midwives for uncomplicated pregnancies, with some key reviews being conducted at the Outpatients Clinic. Patients deliver in the birthing suites, attended by the on-call team, and then are transferred to comfortable one or two bed public rooms with baby bathing facilities and en suite. See separate listing in this directory.

    Midwives Clinic

    Care is predominantly provided by midwives throughout pregnancy, labour and birth for low risk pregnancies. The Midwives Clinic is offered at Mercy Hospital for Women in Heidelberg and at the Well Women's Clinic in Ivanhoe. No referral is required and all expenses are covered by Medicare. Patients can nominate this option of care at their first hospital visit. Patients deliver in the birthing suites, attended by the on call team, then are transferred to comfortable one or two bed public rooms with baby bathing facilities and en suite.

    Team Maternity Care

    Antenatal care and delivery is provided by a small team of midwives and doctors. The team will provide you with care during pregnancy, labour, birth and in hospital after you have had your baby. This will increase the chance of knowing your caregiver in labour and in the postnatal ward, as the midwives work in all of these areas.
    You would see a midwife for most of your pregnancy check-ups, a doctor at your first visit and again at 36 and 41 weeks. If complications occur the team midwives would continue to care for you, together with increased input from the doctors.

    Family Birth Centre

    Antenatal care and delivery occurs with minimal intervention and equipment.

     
    The Family Birth Centre caters for women with uncomplicated pregnancies. A careful assessment is conducted prior to acceptance for this option. Medicare covers all medical and hospital expenses for women admitted as public patients. Women who choose their own private obstetricians will be charged a hospital fee and will be billed by their obstetrician. Shared care with an accredited general practitioner or community health centre midwife is also available. Discharge occurs within 12-24 hours of giving birth. See separate listing in this directory.

    Specialist obstetrician care

    Women choosing this option of care attend their obstetrician's private consulting rooms for ante and postnatal care. The hospital fees for labour ward care, surgery (if necessary) and accommodation are generally covered by private health insurance. Depending on the level of insurance, this option ensures a private room with en suite or a two bed shared room with en suite and baby bathing facilities. Full diagnostic services are available for private patients - see separate listings in this directory for referral procedures.

     
  • Breast Clinic
  • Breast Clinic

    This service is not available at Mercy Hospital for Women.
    Please refer to Austin Health for provision of this service www.austin.org.au 

  • Breastfeeding Support Centre
  • Breastfeeding Support Centre

    Unit Manager
    Kerri McEgan
    Phone: 03 8458 4665

    Contact details

    • Breastfeeding Support Centre Lactation Consultants
    • Appointments and referrals
    • Phone: 03 8458 4677 and 03 8458 4676

    Hours of service

    • Mercy Hospital for Women
      Monday to Saturday 8.00am - 4.30pm
      Panch Health Service: 300 Bell Street Preston
      Wednesday afternoon, Thursday morning and all day Friday
      Outpatient consultations only
      Book through Mercy Hospital for Women: 03 8458 4677

    Services provided

    - Free service available only to Mercy Hospital for Women patients
    - Antenatal consultations if there are any concerns regarding breastfeeding previous breastfeeding difficulties, breast surgery, inverted nipples.
    - Expertise with early breastfeeding difficulties. Ongoing assistance is available to mothers and infants up to 6 months of age.
    - Lactation Consultants are available Monday - Friday to assist mothers with ill and/or premature babies within the Neonatal Intensive Care and Special Care nurseries.
    - Outpatient consultations by appointment.
    - Phone counselling for mothers.
    - Lactation Consultants available for breastfeeding advice for all health professionals.
    - Lactation Consultants within the hospital run antenatal parent education sessions, assist midwives with the care of inpatients and conduct staff education sessions.
    - For after-hours emergencies, contact the Emergency Department on 03 8458 4000.

  • CALD Services
  • CALD (Culturally and Linguistically Diverse) Services

    Head of Unit
    Natalija Nesvadba - Multicultural Services Manager
    Phone: 03 8458 4255

    Other contact details
    Wemi Oyekanmi - African Liaison Officer
    Phone: 03 8458 4150
    Interpreters
    Phone: 03 8458 4282 
     

    Hours of service

    • Monday to Friday 8.30am - 4.30pm

    Services provided

    Established in 1989, the Multicultural Services Unit at Mercy Hospital for Women aims to:
    • Develop and strengthen the provision of culturally responsive health care to our diverse constituency
    • Provide effective language services that will assist women in overcoming barriers to access services at the hospital, and assist our staff in providing highest quality, equitable services
    • Develop good working relationships with local ethnic communities and their representative organisations

    Our team of dedicated professionals provides a range of services:
    • Interpreting services
    • African liaison
    • Family and Reproductive Rights Education Program (FARREP)
    • Community engagement
    • Cultural responsiveness training
    • Special projects and events

    For more information on multicultural services contact the Manager on 03 8458 4255 or email nnesvadba@mercy.com.au 

  • Chemical Dependency Pregnancy Service (Transitions Clinic)
  • Chemical Dependency Pregnancy Service (Transitions Alcohol and Drug Clinic)

     

      • The Transitions Alcohol and Drug Clinic provides specialist multidisciplinary care for women with substance use issues during pregnancy.  Care coordination is individualized to the needs of the mother and child. 

        Services include;

        —  Specialist Obstetric and Paediatric care with specific focus on the issues associated with substance use
        —  Specialist Midwifery antenatal care and education
        —  Drug and alcohol assessment, counselling and referrals
        —  Methadone stabilization and support
        —  Social and housing support
        —  Mental health assessment and support
        —  Dietician
        —  Priority Dentistry referrals

         

        For further information or to make a referral contact the Transitions Alcohol and Drug Clinic, Mercy Hospital for Women

        Phone 03 8458 4201 
        Fax 03 8458 4206   with subject: Attention Transitions Clinic

  • Clinical Genetics Service
  • Clinical Genetics Service

    Department Head
    Melissa Graetz - Certified Genetic Counsellor
    Phone: 03 8458 4250
    Contact details
    Melissa Graetz - Certified Genetic Counsellor
    Phone: 03 8458 4250
    Email: mgraetz@mercy.com.au

    Joanne Kelly - Associate Genetic Councellor
    Phone: 03 8458 4250
    Email: jkelly@mercy.com.au

    Dr Sue White - Clinical Medical Geneticist
    Phone: 03 8458 4250
     

    Hours of service

    • Outpatients service: Monday to Friday 8.30am - 5.00pm

    Services provided

    A diagnostic, counselling, support and referral service is provided to individuals and families concerned about a medical condition in the family or those who may be at increased risk of having a baby with a birth defect. The genetic counsellor and the medical geneticist work closely with the referring doctor so that a supportive service is provided.

    Possible reasons for referral include:
    - Family history of a genetic condition.
    - Maternal age.
    - Previous chromosomal abnormality.
    - Increased risk result on a screening test.
    - Follow up of unexpected problems detected on ultrasound.
    - Discussion of prenatal diagnostic tests.
    - Discussion of the effects of drugs and other chemicals on pregnancy.

    Referrals

    • Melissa Graetz: 03 8458 4250 (Mon - Fri 8.30am - 5.00pm)
      Fax: 03 8458 4254
      Email: mgraetz@mercy.com.au

      GPs will be notified of date and time of initial appointment.
  • Colposcopy
  • Colposcopy

    Department Head 
    Associate Professor Peter Grant - Gynaecological Oncologist
    Phone: 03 8458 4860 

     

    Contact details

    • Associate Professor David Allen - Gynaecological Oncologist, Clinical Director Gynaecology & Surgical Services
      Phone: 03 8458 4860

    • Dr Simon Hyde - Gynaecological Oncologist
      Phone: 03 8458 4860 

    • Dr Julie Lamont - Gynaecological Oncologist
      Phone: 03 8458 4860

    Hours of service

    Monday to Friday 8.00am - 5.00pm.
    24 hour, 7 day a week on call consultancy available for urgent after hours cases.

    Services provided

    A multidisciplinary unit providing comprehensive care to women with pre-invasive and malignant gynaecological conditions.
    The unit offers services in:

    - Diagnosis and treatment of gynaecological malignancy.
    - Complex gynaecological surgery.
    - Complex pelvic surgery.
    - Private consulting.
    - Evaluation and treatment of abnormal Pap smears
      (laser/Lletz/surgical treatment and local and general anaesthetic).
    - Colposcopy.
    - Chemotherapy.
    - Day surgery.
    - Outpatient clinics.
    - Consultants readily available to medical staff and practitioners to
      discuss clinical problems.
    - Case management teleconferencing.

    The unit's multidisciplinary team includes:

    - Gynaecological oncologists.
    - Medical oncologist.
    - Radiation oncologists.
    - Oncology nurses.
    - Physiotherapist.
    - Pharmacist.
    - Psychologist.
    - Dietitian.
    - Pastoral care.
    - Social worker.
    - Interpreter.

    Inpatient services  

    Dedicated oncology and chemotherapy beds, including high dependency beds.

    Outpatient services
    Colposcopy/Dysplasia Clinic
    Thursday 1.00 - 4.30pm, alternate Thursday 9.00am - 11.00am, Friday once a month 9.00am - 11.00am

    Dysplasia Treatment (LASER/LLETZ)
    Treatment of cervical dysplasia using laser or loop diathermy (LLETZ). Friday 9am - 11am

    Chemotherapy Clinic 
    Treatment of patients with gynaecological cancer. Thursday and Friday 8.30am - 4.00pm

    Gynaecological Oncology Clinics 
    Assessment of new patients and review visits. Thursday 9.30am - 11.00am and Friday 1.30pm - 3.00pm 


    Private clinics run by:

    Dr Peter Grant:     Mondays 9am-12pm, Wednesdays 9am-12pm
    Dr Simon Hyde:    Mondays 9am-12pm, Tuesdays 9am-12pm
    Dr David Allen:     Tuesdays 11am-4pm


    Referrals

    Phone: 03 8458 4860 (Mon - Fri 9.00am - 5.00pm)
    Fax: 03 8458 4878
    Email: oncology@mercy.com.au

    GPs will be notified of date and time of initial appointment.

  • Dermatology/Vulval Conditions Clinic
  • Dermatology/Vulval Conditions Clinic

    Senior medical staff

    • Dr Karen Berzins - Sexual Health Physician
    • Dr Fiona Bruce - Dermatologist
    • Dr Kathryn Cook - Gynaecologist
    • Dr Jacinta Opie - Dermatologist
    • Dr Josie Yeatman - Dermatologist Goonetilleke

    Contact details

    • Phone: 03 8458 4111

    Services provided

    - A multidisciplinary approach to dermatological and gynaecological conditions of the lower genital tract
    - Psycho-social aspects of care are addressed

    Referrals

    AGP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4204

    GPs will be notified of date and time of initial appointment.

  • Diabetes Education Service
  • Diabetes Education Service

    Head of Department

    Gillian Evans
    Phone: 03 8458 4164
    Email: cmcnamara@mercy.com.au
    Email: dboyce@mercy.com.au  
    Hours of Service:  Monday to Friday 8.00 am-4.00 pm

    Services provided

    Specialised service supporting Obstetric Clinics with scope to educate women and their families about diabetes and pregnancy and pre-pregnancy planning for women with pre-existing diabetes.

    - Outpatient and inpatient care for women with gestational and per-existing diabetes

    - Pre-pregnancy planning

    - Group sessions for women newly diagnosed with GDM

    - Specific services for non-English speaking women

    - Insulin commencement and stabilisation

    - Insulin pump education

    - Continuous Glucose Monitoring System (CGMS) education

    Referrals

    External Referrals: No

    Internal Referrals: Yes

  • Diabetes in Pregnancy
  • Diabetes in Pregnancy

    Head of Unit
    Prof. Michael Permezel 

    Staff members

    • Dr Susan Walker - Consultant Obstetrician
    • Dr Christine Houlihan - Endocrinologist
    • Dr Katherine Bate - Endocrinologist
    • Cath McNamara - Diabetes Educator
    • Deborah Boyce - Diabetes Educator
      Phone: 03 8458 4146
    • Nelly Moshonas - Dietitian
      Phone: 03 8458 4165
    • Sonya Ristevski - Diabetes Follow-Up Program
      Phone: 03 8458 4355

    Hours of service

    • Clinic: Wednesday 8.30am - 12.30pm

    Services provided

    Women with diabetes in pregnancy (or planning pregnancy) may be referred to the antenatal clinic Wednesday, Thursday or Friday mornings.

    The Perinatal Centre provides a multidisciplinary team approach for the management and ongoing surveillance of women with gestational diabetes and other complex pregnancies. See separate listing in this directory for the Perinatal Centre.

    All women with gestational diabetes are enrolled in a life long follow up program because of the increased risk of the development of Type 2 Diabetes Mellitus.

    Services provided

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205

    GPs will be notified of date and time of initial appointment.
    diabetes

    Links

    NDSS Gestational Diabetes Website 

  • Dietetics & Nutrition
  • Dietetics & Nutrition

    • Head of Unit

      Nelly Moshonas

      Contact details

      • Phone: 03 8458 4165

      • Fax: 03 8458 4206

      • nmoshonas@mercy.com.au

      • Hours of service:  Monday to Friday 8.00am-4.00pm

    Services Provided

    Individual dietetic consultations (MDIETS clinic)

    MHW Dietetics department provides a women's health outpatient service to patients referred via MHW antenatal, reproductive and gynaecology clinics. We also accept referrals from oncolocy clinics. 

    Referrals

    Referrals are mainly for gestational diabetes, pre-existing diabetes in pregnancy, antenatal weight management, antenatal nutrition, hyperemesis, nutrient deficiencies and polycystic ovarian syndrome.

    Internal Referrals - Accepted 

    External Referrals - Not accepted 

  • Dietetics and Nutrition
  • Department Head

    Bridget Moore and Natalie Koopmans

    Contact details

    • Phone: 03 8754 3150
      Fax: 03 8754 3064
      Hours of service: Monday to Friday, 8.00am - 4.30pm

    Services provided

    Maternity outpatients including gestational diabetes, paediatric outpatients for follow up of WHM special care nursery babies

    Referrals 

    External Referrals:  No external referral accepted

    Internal Referrals:  Internal referrals from maternity or special care nursery only
  • Domiciliary Service
  • Domiciliary Service

    Ingrid Ridler Nurse Unit Manager
    Phone: 03 8458 4956
    Email: iridler@mercy.com.au  

    Contact Details 

    • Mercy@Home Coordinator
    • Phone: 03 8458 4460
    • Voicemail: 03 8458 4466
    • Fax: 03 8458 4465 

    Hours of service

    • 7 days a week, 7.00am - 4.30pm

    Services provided

    - Responsible for all domicillary and HIH care for mothers and babies who are admitted to Mercy Hospital for Women
    - Holistic care is delivered at home by registered midwives. Our areas of expertise range from post natal care, lactation, wounds, paediatrics and community support
    - Support is also provided for women with wound infections and breast abscess, using evidence based practice for management
    - Special Care babies from the nurseries are transferred to Mercy@Home for ongoing care at home
    - Hospitals can refer patients to Mercy@Home in the immediate postnatal period for a wide range of conditions including neonatal jaundice, breastfeeding difficulties and social issues
    - Mercy@Home may refer these clients to appropriate services or provide visits themselves
    - Supported by Mercy Hospital for Women interpreter service 
     

    Referrals

    Mercy@Home Coordinator: 03 8458 4460
    7 days a week, 7.00am - 4.30pm.

  • Drug Dependency Pregnancy Service
  • Drug Dependency Pregnancy Service

    The Transitions Alcohol and Drug Clinic provides specialist multidisciplinary care for women with substance use issues during pregnancy.  Care coordination is individualized to the needs of the mother and child. 

    Services include;

    —  Specialist Obstetric and Paediatric care with specific focus on the issues associated with substance use
    —  Specialist Midwifery antenatal care and education
    —  Drug and alcohol assessment, counselling and referrals
    —  Methadone stabilization and support
    —  Social and housing support
    —  Mental health assessment and support
    —  Dietician
    —  Priority Dentistry referrals

     

    For further information or to make a referral contact the Transitions Alcohol and Drug Clinic, Mercy Hospital for Women

    Phone 03 8458 4201 
    Fax 03 8458 4206   with subject: Attention Transitions Clinic

  • Emergency Department
  • Emergency Department

    Department Head
    Mary McCarthy - Midwife Unit Manager
    Phone: 03 8458 4008

    Contact details

    Resident on duty

    • Phone: 03 8458 4005

    Hours of service

    24 hours a day, 7 days a week 

    Services provided

    - 24 hour Emergency Department with personnel and facilities available to deal with obstetric, gynaecological and neonatal problems
    - 24 hour telephone advice available for all women with health issues
    - Early Pregnancy Assessment Clinic for miscarriage management on Monday mornings. This is for women who experience bleeding in early pregnancy. Please call for appointment or information about this service.

    Referrals

    Emergency Department: 03 8458 4000 24 hours a day, 7 days a week.
    Fax: 03 8458 4025

  • Endometriosis and Pelvic Pain Clinic
  • Endometriosis and Pelvic Pain Clinic

     

  • Endosurgery Unit
  • Endosurgery Unit B

    Department Head

    Dr Emma Readman  

    Contact details

    Phone: (03) 8458 4862

    Fax: (03) 8458 4205

    Hours of service:  Every Wednesday 2.00pm – 5.30pm

    Services provided

    Investigation and management of menstrual irregularities, heavy menstrual bleeding and uterine fibroids.

    Referrals

    External Referrals:  Received on referral form available on MHW website, either by mail, fax, email or hand delivered.

    Internal Referrals:  On standardised internal referral form, faxed, emailed or hand delivered to specific departments

    Please ensure that all relevant clinical notes, investigations and patient details have been included with the referral. This includes the need for interpreter, Medicare details, patient address and patient contact phone numbers.

  • Family Birth Centre
  • Family Birth Centre

    Department Head 
    Angela Muir - Midwife Unit Manager
    Phone: 03 8458 4067

    Contact details

    Phone: 03 8458 4082 or 03 8458 4086
    Fax: 03 8458 4085
    Email: MHW-FBC@mercy.com.au  

    Hours of service

    • 24 hours, 7 days a week

    Services provided

    - Available to women whose pregnancies are considered to be low risk. With minimal intervention during labour, women give birth in a way that suits them best in a homely environment supported by family and friends
    - The Family Birth Centre is staffed by highly experienced midwives who understand and respect the individual needs of women and their families during childbirth. There is 24 hour obstetric, paediatric and anaesthetics cover
    - Childbirth education classes providing information for birth and parenting are conducted. Partners and support persons welcome. Sibling classes are also available.
    - Postnatal clinics available

    Inpatient services
    Short stay admission for childbirth between one to two nights out. If mother and/or infant are not well, they will be moved to another area of the hospital.

    Outpatient services Monday to Friday 8.00am - 5.00pm
    Thursday evening 6.00pm - 8.30pm
    Saturday morning 8.00am - 12.30pm

    Referrals

    • Family Birth Centre midwives: 03 8458 4082
      24 hours a day, 7 days a week
  • FARREP Worker
  • FARREP Worker

    Overview

    FARREP (family and reproductive rights education program) is a program for women who come from cultures where female circumcision is sometimes practised. The FARREP worker at Mercy Hospital for Women provides support for women who have been circumcised and assists women in liaising with hospital staff. The worker can also provide relevant health information to individuals and groups, within the hospital and in the community.

    Our FARREP worker also provides education for health professionals working with communities that practise female circumcision.   

    Contact details

    Hours of service

    • Monday to Friday 8.30am - 4.30pm 

    Services provided

    Established in 1989. The Multicultural Services Unit at Mercy Hospital for Women aims to:


        Develop and strengthen the provision of culturally responsive health care to our diverse communities
     Provide effective language services that will assist women in overcoming barriers to access services at the hospital and assist our staff in providing highest quality, equitable services
     Develop good working relationships with local ethnic communities and their representative organisations.

     


    Our team of dedicated professionals provides a range of services:

     

        Interpreting services
     African Liaison
     Family and Reproductive Rights Education Program (FARREP)
     Community engagement
     Cultural responsiveness training
     Special projects and events


    For more information on multicultural services contact the manager on 03 8458 4255 or email nnesvadba@mercy.com.au 

     

     

  • Fertility Services
  • Fertility Services

    Department Head
    Dr Mac Talbot - Director of MACC 

    Hours of service

    Hours of service

    • Monday to Friday 8.00am - 4.30pm

    Services provided

    MACC conducts investigations and treatment of infertility. The Centre is the only Catholic institution involved in reproductive medicine in Victoria. Dr Mac Talbot is a foundation member of Directors of IVF Australia.

    Investigation of infertility:
    - Semen analysis
    - Vaginal ultrasound
    - Laparoscopy

    Treatment of infertility:
    - Fertility education
    - Timed intercourse
    - Ovulation induction
    - G.I.F.T. (Gamete intrafallopian transfer)
    - Egg and sperm freezing

    Fees applies for these services. 

    Referrals

    • MACC: 03 8458 4877 Mon - Fri 8.00am - 4.00pm
      Fax: 03 8458 4838

      GPs will be notified of date and time of initial appointment.
  • Fetal Monitoring Pregnancy Assessment Day Service (Perinatal Medicine Unit)
  • Fetal Monitoring Pregnancy Assessment Day Service (Perinatal Medicine Unit)

    Perinatal Medicine, Fetal Monitoring, Genetics and
    Pregnancy Assessment Day Centre
    Director of Maternal Fetal Medicine
    Dr Sue Walker - 03 8458 4266

    Consultant Obstetricians

    • Prof. Michael Permezel - 03 8458 4381
    • Dr Elizabeth McCarthy - 03 8458 4266
    • Dr Bernadette White - 03 8458 4800
    • Dr Frank Chew - 03 8458 4266

    Physicians

    • Dr Vicki Levidiotis - 03 8458 4266

    Geneticists

    • Dr David Amor - 03 8458 4246
    • Dr Sue White - 03 8458 4246

    Genetic Counsellor

    • Melissa Graetz - 03 8458 4250

    Perinatal Midwife

    • Renee McDowell - 03 8458 4266

    Nurse Unit Manager

    • Mary McCarthy - 03 8458 4008 

    Contact details

    • Phone: 03 8458 4266
    • Fax: 03 8458 4506

    Hours of service

    Monday to Friday 8.00am - 5.00pm
    Monday morning: Antenatal/medical clinic
    Monday afternoon: Postnatal clinic
    Wednesday morning: Antenatal clinic
    Thursday morning: Diabetic clinic

    24 hour emergency service is available, including clinical advice from the fetal monitoring staff, emergency department staff or from the Obstetric Registrar on call.

    Services provided

    Perinatal Medicine
    Multidisciplinary service for complex pregnancies involving obstetricians, physicians, perinatal midwife, paediatricians, paediatric surgeons, medical geneticist and genetic counsellor.

    The Perinatal Medicine Unit offers pre-conception counselling and pregnancy management for women with:
    - Poor obstetric history including recurrent miscarriage, pre-term perinatal loss
    - Medical disease
    - Genetic disease
    - Ultrasound detected anomaly
    - Those requiring in utero therapy such as Rhesus disease intra uterine therapy, fetal cardiac arrhythmia, high order or complicated multiple pregnancy, any other complicated pregnancy or related problem

    Genetics

    Fetal surveillance (Including CTG, 3rd Trimester Ultrasound)

    Pregnancy Assessment Day Service
    The Perinatal Medicine Unit offers a day admission service for intensive short term maternal and fetal monitoring. This service is suitable for patients with pre-eclampsia and hypertension, diabetes in pregnancy and pre-term ruptured membranes. IV fluids may be administered to patients with hyperemesis.

    There is close liaison with the referring doctor. All patients are reviewed by a hospital doctor prior to discharge.

    Patients may be referred to the services of the Perinatal Centre by general practitioners, Shared Maternity Care affiliates or private consultants. Patients who are booked for delivery at other hospitals are also welcome. Private patients pay a fee.

    Referrals

    Phone: 03 8458 4266
    Fax: 03 8458 4502 or send in patient direct with written referral.
    For 24 hour service Phone 03 8458 4444 and ask for the Registrar on call.

  • Fibroid Clinic
  • Fibroid Clinic


     See outpatient clinic timetable.  

  • General Practitioner Education Activities
  • General Practitioner Education Activities

    GP education activities include an annual evening seminar program, antenatal clinic attendances and an annual Shared Maternity Care Workshop held in conjunction with The Royal Women's Hospital, Western Health and Northern Health.

    Our seminars are open to all GPs.

     

    GP Seminars 2012

    Tuesday 14th February
    Genetics Update with case studies*

    Melissa Graetz – Certified Senior Genetic Counsellor

    Tuesday 27th March
    Peri Conception – What to screen?*

    Dr Bernadette White – Clinical Director, Obstetric and Maternity Services

    Tuesday 5th June *** note new date (previously 19th June)
    Vulvo Vaginal Issues – The perineum, FGM

    Dr Kathy Cook – Obstetrician & Gynaecologist

    Tuesday 31st July
    The first six weeks post partum*

    Dr Gillian Opie – Neonatologist

    Tuesday 13th November
    ED Presentations at MHW – Case studies

    Dr Miranda Robinson – Obstetrician and Gynaecologist, Director of Emergency Department

     

     *These activities are pregnancy related and may contribute to reaccreditation for Shared Maternity Care Affiliates for the 2014-2016 triennium.

     

    Download the 2012 GP Seminar registration form.

     

    Clinic Attendances

    Antenatal Clinic Attendances and Women's Health Specialist Clinic Attendances may be undertaken as RACGP QI&CPD activities, subject to availability.

    For further information or to apply to attend a clinic please contact Dr Mary Anne McLean, GP Liaison Medical Advisor on 8458 4831 or mmclean@mercy.com.au

  • Genetics Service
  • Genetics Service

    Department Head
    Melissa Graetz - Certified Genetic Counsellor
    Phone: 03 8458 4250

    Contact details

    Hours of service

    • Outpatients service: Monday to Friday 8.30am - 5.00pm

    Services provided

    A diagnostic, counselling, support and referral service is provided to individuals and families concerned about a medical condition in the family or those who may be at increased risk of having a baby with a birth defect. The genetic counsellor and the medical geneticist work closely with the referring doctor to ensure that a supportive service is provided.

    Possible reasons for referral include:

    - Family history of a genetic condition
    - Previous chromosomal abnormality
    - Increased risk result on a screening test
    - Follow up of unexpected problems detected on ultrasound
    - Discussion of the effects of drugs and other chemicals on pregnancy.

    Referrals

    Melissa Graetz: 03 8458 4250 (Mon - Fri 8.30am - 5.00pm)
    Fax: 03 8458 4254
    Email: mgraetz@mercy.com.au

    GPs will be notified of date and time of initial appointment.

  • Gestational Diabetes
  • Gestational Diabetes (GDM Group Class)

    Head of Department

    Gillian Evans

    Contact details

    Phone: 03 8458 4355
    Hours of service: Monday and Thursday at 1.30pm

    cmcnamara@mercy.com.au
    dboyce@mercy.com.au
    rachel.miller@mercy.com.au
    apeteres@mercy.com.au

    Services provided

    Group education sessions for women newly diagnosed with GDM.

    Content includes explanation of GDM and the risks; home blood glucose monitoring, testing times and targets; strategies to manage diabetes; registration with NDSS; dietary education with dietitian.

    Bookings essential. Classes for non english speaking patients available on Wednesday at 1pm.

    Referrals

    External Referrals: No

    Internal Referrals: Yes

     

  • Growth and Development Clinic
  • Growth and Development Clinic

    The clinic provides follow-up developmental assessment and care for babies who have been in-patients at MHW.
    The clinic is also involved in research regarding the long-term outcomes of babies born prematurely, etc.
    The clinic does not accept “outside” referrals – patients needing assessment should be referred to the General Paediatric Clinics.

    Staff

    • Head of G&D Clinic:  
    • Dr. Gillian Opie

      Clinic Coordinators:  
    • Heather Woods
      Emma Marchant
      Phone: 8458 4750

      Developmental Paediatricians:  
    • Dr. Anne-Marie Turner
      Dr. Noni Davis
      Dr. Emma Magrath

      Developmental Psychologists:  
    • Elaine Kelly
      Amanda Williams 

    Contact details

     

    • Consultant neonatologists on call for outside advice/referrals. Phone: 03 8458 4444 and ask switchboard to page consultant neonatologist rostered for ward calls. If delay is unacceptable or ward calls consultant is not available please contact the Clinical Director.

    Services provided

    Neonatology
    - Paediatrics - General paediatrics service for infants up to two years of age plus high risk Special Care Nursery graduates from Mercy Hospital for Women.
    - Special Care Nursery and Neonatal Intensive Care Unit
    - Short and long term developmental follow-up - of pre-term babies from Mercy Hospital for Women.
    - Mother-Infant Clinic - for infant bonding and behavioural issues.
    - Echocardiography.

    Clinics

    Well Women's Clinic  

    113 Waterdale Road, Ivanhoe
    Phone: 1300 657 501
    General paediatrics:
    Monday morning: Dr Julieanne Duff
    Thursday morning: Dr Dan Casalaz, Dr Maryanne Lobo and Dr Philip Henschke.
    Medicare bulk billed, referral required.

    Mercy Consulting Clinic  

    Mercy Hospital for Women,
    163 Studley Road, Heidelberg
    Phone: 03 8458 4141
    Fax: 03 8458 4204

    Paediatric Clinic:
    Tuesday morning: Dr Gillian Opie, Dr Jim Holberton, Dr Charles Barfield, Dr Philip Henschke and Dr Martina Moorkamp. Also Prof. Phil Robinson (Thoracic Med) alternate weeks (see below).
    Wednesday morning: Dr Vanessa Gabriel, Dr Susan Kermond and Dr Andrew Watkins.
    Medicare bulk-billed, referral required.
     

    Growth and Development Clinic: 
    Follow-up program for all high-risk intensive care unit graduates. 
    Multidisciplinary assessment including neuropsychology, paediatrics and audiology.
    Held Monday, Tuesday, Wednesday and Friday. No outside referrals.
    Coordinator: Heather Woods
    Phone: 03 8458 4750
    Email: hwoods@mercy.com.au 

    Paediatric Ophthalmology Clinic:
    Doctor – Professor Deborah Colville,
    Clinic – 1st Monday morning of each month
    Only provides ophthalmological care/assessment for in-patient/in-house referrals. No community referrals accepted.
    Phone: 03 8358 4141.

    Panch Health Service
    300 Bell Street, Preston
    Phone: 03 9485 9000

    General Paediatrics: Dr Noni Davis and Dr Simon Hauser. Seeing children of all ages. Held Wednesday morning.
    Medicare bulk-billed, referral required. 

    Hours of service

    Special Care Nurseries 24 hours a day, 7 days a week.
    Clinic times see above.

  • Gynaecological Oncology Unit
  • Gynaecological Oncology Unit

    Department Head 
    Associate Professor Peter Grant - Gynaecological Oncologist
    Phone: 03 8458 4860   

     

    Referrals

    Phone: 03 8458 4860 (Mon - Fri 8.00am - 5.00pm)
    Fax: 03 8458 4878
    Email: oncology@mercy.com.au  

    GPs will be notified of date and time of initial appointment. 
     

    Staff

    • Associate Professor David Allen - Gynaecological Oncologist
      Phone: 03 8458 4860

    • Dr Simon Hyde - Gynaecological Oncologist
      Phone: 03 8458 4860 

    • Dr Julie Lamont - Gynaecological Oncologist
      Phone: 03 8458 4860

    Hours of service

    • Monday to Friday 8.00am - 5.00pm.

     

    Services provided

    A multidisciplinary unit providing comprehensive care to women with pre-invasive and malignant gynaecological conditions.

    Public and private clinics offer services in:

    - Diagnosis and treatment of gynaecological malignancy
    - Complex gynaecological surgery
    - Complex pelvic surgery
    - Private consulting
    - Evaluation and treatment of abnormal Pap smears
      (LASER/LLETZ/surgical treatment with local and general
      anaesthetic)
    - Colposcopy
    - Chemotherapy
    - Day surgery
    - Outpatient clinics
    - Consultants readily available to medical staff and practitioners to
      discuss clinical problems
    - Case management teleconferencing

    The unit's multidisciplinary team includes:

    - Gynaecological oncologists
    - Medical oncologists
    - Radiation oncologists
    - Oncology nurses
    - Pathologists 
    - Pharmacists  
    - Pastoral care
    - Social workers
    - Interpreters

    Inpatient services
    Dedicated oncology and chemotherapy beds, including high dependency beds.

    Outpatient services
    Colposcopy/Dysplasia Clinic
    Thursday 1.00 - 4.30pm, alternate Thursday 9.00am - 11.00am, Friday once a month 9.00am - 11.00am

    Dysplasia Treatment (LASER/LLETZ)
    Treatment of cervical dysplasia using laser or loop diathermy (LLETZ). Friday 9am - 11am

    Chemotherapy Clinic 
    Treatment of patients with gynaecological cancer. Thursday and Friday 8.30am - 4.00pm

    Gynaecological Oncology Clinics 
    Assessment of new patients and review visits. Thursday 9.30am - 11.00am and Friday 1.30pm - 3.00pm 


    Private clinics run by:

    Dr Peter Grant:     Mondays 9am-12pm, Wednesdays 9am-12pm
    Dr Simon Hyde:    Mondays 9am-12pm, Tuesdays 9am-12pm
    Dr David Allen:     Tuesdays 11am-4pm


    Phone:  03 8458 4860

  • Gynaecology Outpatients Clinics
  • Gynaecology Outpatients Clinics

  • Gynaecology/Endocrine Clinic
  • Gynaecology/Endocrine Clinic


     See outpatient clinic timetable.  

  • Gynae-Oncology Psychiatry
  • Gynae-Oncology Psychiatry

    Department Head

    Associate Professor Megan Galbally

    Contact details

    • Phone: 03 8458 4874
      Fax: 03 8458 4860
      Hours of service: Friday 9am-1pm

    Services provided

    Multidisciplinary assessment of men and women with lymphoedema or at risk of lymphoedema. Education, treatment and management of lymphoedema

    Referrals 

    External Referrals:  Only Internal Referrals are Accepted

    Internal Referrals:  From any department within MHW
  • Health Information Services
  • Health Information Services

    Department Heads
    Kristella Parnell, Manager, Health Information Services
    Carlie Eames, Deputy Manager, Health Information Services 
     

    Contact details

    • Freedom of Information Officer: 03 8458 4169 

      HIS Contact Details
      Phone: 03 8458 4185
      Fax: 03 8458 4128
      Hours of Service

    Hours of service
    8.00am - 5.00pm Monday to Friday
    9.00am - 4.00pm Saturday, Sunday & Public Holidays

    Services provided
    - Health Information Services responds promptly to requests for patient information
    - Release of patient information per Freedom of Information and Privacy legislation
    - Provision of transcription services for outpatient letters and operation reports
    - Provision of statistical information to internal and external departmental and clinical staff
    - Patient confidentiality is safe guarded

    To facilitate a request, please provide as many details as possible and, where necessary, provide the patient's consent for release of information.

  • Hearing Screening for Infants
  • Hearing Screening for Infants

    Area Coordinator
    Carol Matthews

    Anaesthetists

    • Monday to Sunday 9.00 am - 4.00 pm

    Contact details

    Services provided

    Since February 28 2005 all babies born or admitted to Mercy Hospital for Women are offered a Newborn Hearing Screen. Currently, VIHSP is also operating at the Royal Women's Hospital; Frances Perry House; Monash Medical Centre and Jessie McPherson Hospital.

    Infants are screened using Automated Auditory Brainstem (AABR) technology. The screen checks the baby's brainstem response to soft clicking sounds played into their ears, indicating whether the hearing pathway is functioning. 

    One baby in every 1,000 births will be born with a hearing loss that can be identified at birth.

    The majority of Newborn Hearing Screens are performed before the baby is discharged from hospital. Outpatient Clinics are arranged for those babies who leave the hospital before having a screen.

    A pass result indicates that a clear response to sound was detected and it is very unlikely that the baby has a hearing loss. Parents' are cautioned however that hearing loss can occur at any time and they are advised to ask their Maternal Child Health Nurse or GP to arrange an audiology appointment should they become concerned about their child's hearing in the future.

    Prior to the screen, a risk factor ascertainment is carried out and some babies' will pass the VIHSP screen with a recommendation that they have follow up hearing test at eightto twelve months. The babys Maternal & Child Health Nurse arranges this appointment.

    If a baby does not pass the initial screen and receives a refer result, the hearing screen is repeated. A refer result following two hearing screens would trigger a referral to an Audiology Clinic and the baby would undergo a full diagnostic audiological assessment. The VIHSP Coordinator organises this appointment.

    Parents receive written information about the results of the hearing screen and the results of the screen are recorded into the baby's Child Health Record Book.

    Referrals

    • Only babies born or admitted to Mercy Hospital for Women are eligible for the hearing screen.
  • Hospital in the Home (Mercy@Home)
  • Hospital in the Home (Mercy@Home)

    Ingrid Ridler Nurse Unit Manager
    Phone: 03 8458 4956
    Email: iridler@mercy.com.au  

    Contact details

    • Mercy@Home Coordinator
      Phone: 03 8458 4460
      Voicemail: 03 8458 4466
      Fax: 03 8458 4465

    Contact details

    • 7 days a week, 7.00am - 4.30pm

    Services provided

    - Responsible for all domicillary and HIH (Hospital In Home) care for mothers and babies who are admitted to Mercy Hospital for Women.
    - Holistic care is delivered at home by registered midwives. Our areas of expertise range from postnatal care, lactation, wounds, paediatrics and community support.
    - Support is also provided for women with wound infections and breast abscess, utilising evidence based practice for management.
    - Special Care babies from the nurseries are transferred to Mercy@Home for ongoing care at home.
    - Hospitals can refer patients to Mercy@Home in the immediate postnatal period for a wide range of conditions including neonatal jaundice, breastfeeding difficulties and social issues.
    - Mercy@Home may refer these clients to appropriate services or provide visits themselves.
    - Supported by Mercy Hospital for Women interpreter service.

    Referrals

    • Mercy@Home Coordinator: 03 8458 4460
      7 days a week, 7.00am - 4.30pm
  • Imaging
  • Imaging

    Head of Unit
    Dr Virginia Saxton

    Hours of service

    • Monday to Friday 8.30 am - 5.00pm.
      24 hour emergency on-call service available for Mercy Hospital for Women patients

    Contact details

    • Phone: 03 8458 4300

    Services

    • The Imaging Department offers a general radiology service including, CXR, AXR, pelvimetry, Ultrasound (general, paediatric, obstetric and gynaecological and diagnostic breast ultrasound).
      Procedures include hysterosalpingogram, saline hysterography, amniocentesis, chorionic villous sampling, fetal blood sampling, cyst puncture, mcu barium meal, barium enema and paracentesis.

    Referrals

    Office Manager: 03 8458 4300
    Fax: 03 8458 4241
    Email: vsaxton@mercy.com.au  

    A written request with clinical notes from the referring doctor is required.
    No bookings would be made without an adequately filled in and signed referral form
    Urgent referrals should be marked.

  • Incontinence Clinic
  • Incontinence Clinic


     See outpatient clinic timetable 

  • Infant Hearing Screening Program
  • Infant Hearing Screening Program

    Area Coordinator
    Carol Matthews

    Anaesthetists

    • Monday to Sunday 9.00 am - 4.00 pm

    Contact details

    Services provided

    Since February 28 2005 all babies born or admitted to Mercy Hospital for Women are offered a Newborn Hearing Screen. Currently, VIHSP is also operating at the Royal Women's Hospital; Frances Perry House; Monash Medical Centre and Jessie McPherson Hospital.

    Infants are screened using Automated Auditory Brainstem (AABR) technology. The screen checks the baby's brainstem response to soft clicking sounds played into their ears, indicating whether the hearing pathway is functioning. 

    One baby in every 1,000 births will be born with a hearing loss that can be identified at birth.

    The majority of Newborn Hearing Screens are performed before the baby is discharged from hospital. Outpatient Clinics are arranged for those babies who leave the hospital before having a screen.

    A pass result indicates that a clear response to sound was detected and it is very unlikely that the baby has a hearing loss. Parents' are cautioned however that hearing loss can occur at any time and they are advised to ask their Maternal Child Health Nurse or GP to arrange an audiology appointment should they become concerned about their child's hearing in the future.

    Prior to the screen, a risk factor ascertainment is carried out and some babies' will pass the VIHSP screen with a recommendation that they have follow up hearing test at eightto twelve months. The babys Maternal & Child Health Nurse arranges this appointment.

    If a baby does not pass the initial screen and receives a refer result, the hearing screen is repeated. A refer result following two hearing screens would trigger a referral to an Audiology Clinic and the baby would undergo a full diagnostic audiological assessment. The VIHSP Coordinator organises this appointment.

    Parents receive written information about the results of the hearing screen and the results of the screen are recorded into the baby's Child Health Record Book.

    Referrals

    • Only babies born or admitted to Mercy Hospital for Women are eligible for the hearing screen.
  • Interpreting Services
  • Interpreting Services

    Overview

    Established in 1989, Multicultural Services Unit at Mercy Hospital for Women aims to:
    • Develop and strengthen the provision of culturally responsive health care to our diverse constituency
    • Provide effective language services which will assist women in overcoming barriers to access services at the hospital, and assist our staff in providing highest quality, equitable services, and
    • Develop good working relationships with local ethnic communities and their representative organisations.

    Our team of dedicated professionals provides a range of services:
    • Interpreting Services
    • African Liaison
    • Family and Reproductive Rights education Program (FARREP)
    • Community Engagement
    • Cultural Responsiveness Training
    • Special projects and events

    For more information on Multicultural Services contact the Manager on 03 8458 4255 or email nnesvadba@mercy.com.au  

  • Koori Women & Family Support Unit
  • Koori Women & Family Support Unit

    The Mercy Hospital for Women, Aboriginal Women & Family Support Unit provides support, assistance and information to Aboriginal and Torres Strait Islander women and their families attending the hospital.

    Contact details 

     

  • Lactation Consultants & Breastfeeding Support Centre
  • Lactation Consultants & Breastfeeding Support Centre

    Unit Manager
    Kerri McEgan
    Phone: 03 8458 4665

    Contact details

    • Breastfeeding Support Centre Lactation Consultants
    • Appointments and referrals
    • Phone: 03 8458 4677 and 03 8458 4676

    Hours of service

    • Mercy Hospital for Women
      Monday to Saturday 8.00am - 4.30pm
      Panch Health Service: 300 Bell Street Preston
      Wednesday afternoon, Thursday morning and all day Friday
      Outpatient consultations only
      Book through Mercy Hospital for Women: 03 8458 4677

    Services provided

    - Free service available only to Mercy Hospital for Women patients
    - Antenatal consultations if there are any concerns regarding breastfeeding previous breastfeeding difficulties, breast surgery, inverted nipples.
    - Expertise with early breastfeeding difficulties. Ongoing assistance is available to mothers and infants up to 6 months of age.
    - Lactation Consultants are available Monday - Friday to assist mothers with ill and/or premature babies within the Neonatal Intensive Care and Special Care nurseries.
    - Outpatient consultations by appointment.
    - Phone counselling for mothers.
    - Lactation Consultants available for breastfeeding advice for all health professionals.
    - Lactation Consultants within the hospital run antenatal parent education sessions, assist midwives with the care of inpatients and conduct staff education sessions.
    - For after-hours emergencies, contact the Emergency Department on 03 8458 4000.

  • Laparoscopy Service (Endosurgery)
  • Laparoscopy Service (Endosurgery)

    Department Head
    Associate Professor Peter Maher
    Phone: 03 8458 4188
    Email: pmaher@mercy.com.au 

    Consultants

    • Dr Simon Gordon - Gynaecologist
    • Dr Emma Readman - Gynaecologist
    • Dr Melissa Cameron - Gynaecologist
    • Dr Janine Manwaring - Gynaecologist
    • Dr Kate McIlwaine - Gynaecologist

    Contact details

    • Endosurgical Fellow Telephone: 03 8458 4863
      Available for advice regarding patient enquires, management, procedures involved.
      Brochures also available.

    Referrals

    Monday to Thursday 9.00am - 5.00pm
    Outpatient service: Monday 2.00 - 4 00pm, Hysteroscopy Friday 1.30pm

    Services provided

    - Tertiary referral centre headed up by an internationally recognised consultant in this surgical specialty
    - Endoscopic treatment of all major gynaecological diseases

    - Endometrial ablation, laparoscopic hysterectomy, laparoscopic adnexectomy, laparoscopic pelvic floor repair, total care of endometriosis
    - Outpatient hysteroscopy and endometrial biopsy service available.

    - Full diagnostic and therapeutic service available through the unit eg, outpatient hysteroscopy available to patients suffering bleeding irregularities; the small percentage deemed unsuitable for this diagnostic procedure will be treated through the Day Surgery Unit
    - Holistic approach used with referral to appropriate paramedical services - physiotherapy, naturopathy, etc.

    Referrals

    Endosurgery Unit: 03 8456 4863 (Mon - Fri 9.00am - 5.00pm)
    Direct referral to the Endosurgery Unit without a prior visit to Outpatients Department is encouraged.

    GPs will be notified of date and time of initial appointment.

  • Library
  • Library

    Head of Department
    Judy Czuchnowski - Chief Librarian

    Hours of service

    • Monday to Friday 9.00am - 5.00pm  

    Contact details

    Services provided

    - The library at Mercy Hospital for Women has a comprehensive case-collection of books and journals in obstetrics, gynaecology and paediatrics plus associated subspecialty areas
    - Library staff are able to conduct literature searches and inter library loans on a fee-for-service basis to cover library costs. Details regarding service charges are available on request.

  • Lymphoedema
  • Lymphoedema Clinic

    Department Head

    Tanya Darrer (Acting Manager)

    Contact details

    • Phone: 03 8458 4949
      Fax: 03 8458 4951
      Email: TDarrer@mercy.com.au
      Hours of service: Monday to Wednesday, 8.30am - 5.00pm

    Services provided

    Multidisciplinary assessment of men and women with lymphoedema or at risk of lymphoedema. Education, treatment and management of lymphoedema

    Referrals 

    External Referrals:  General Practitioners, Specialist Medical Practitioners

    Internal Referrals:  From any department within MHW
  • Lymphoedema Clinic
  • Lymphoedema Clinic

    Department Head

    Tanya Darrer (Acting Manager)

    Contact details

    • Heidelberg
      Phone: 03 8458 4949
      Fax: 03 8458 4951
    • Email: TDarrer@mercy.com.au
      Hours of service: Tuesday and Friday, 8.30am - 5.00pm

    Services provided

    Multidisciplinary assessment of men and women with lymphoedema or at risk of lymphoedema. Education, treatment and management of lymphoedema

    Referrals 

    External Referrals:  General Practitioners, Specialist Medical Practitioners

    Internal Referrals:  Gynaecology Oncology
  • Medical Imaging
  • Medical Imaging

    Head of Unit
    Dr Virginia Saxton

    Hours of service

    • Monday to Friday 8.30 am - 5.00pm.
      24 hour emergency on call service available for Mercy Hospital for Women patients

    Contact details

    • Phone: 03 8458 4300

    Services

    • The Imaging Department offers a general radiology service including, CXR, AXR, pelvimetry, Ultrasound (general, paediatric, obstetric and gynaecological and diagnostic breast ultrasound).
    • Procedures include hysterosalpingogram, saline hysterography, amniocentesis, chorionic villous sampling, fetal blood sampling, cyst puncture, mcu barium meal, barium enema and paracentesis.

    Referrals

    Office Manager: 03 8458 4300
    Fax: 03 8458 4241
    Email: vsaxton@mercy.com.au  
     

    Imaging Referral form - click here.
    A written request with clinical notes from the referring doctor is required.
    No bookings would be made without an adequately filled in and signed referral form
    Urgent referrals should be marked..

  • Medical Records
  • Medical Records

    Department Heads
    Kristella Parnell, Manager, Health Information Services
    Carlie Eames, Deputy Manager, Health Information Services 
     

    Contact details

    • Freedom of Information Officer: 8458 4169 

      HIS Contact Details
      Phone: 03 8458 4185
      Fax: 03 8458 4128
      Hours of Service

    Hours of service 8.00am - 5.00pm Monday to Friday
    9.00am - 4.00pm Saturday, Sunday and Public Holidays

    Services provided
    - Health Information Services responds promptly to requests for patient information
    - Release of patient information per Freedom of Information and Privacy legislation
    - Provision of transcription services for outpatient letters and operation reports
    - Provision of statistical information to internal and external departmental and clinical staff
    - Patient confidentiality is safe guarded

    To facilitate a request, please provide as many details as possible and, where necessary, provide the patient's consent for release of information.

     

  • Menopause Clinic
  • Menopause Clinic


     See outpatient clinic timetable 

  • Menstral Disorders Clinic
  • Menstral Disorders Clinic


     See outpatient clinic timetable  

  • Mercy Mental Health
  • ​Mercy Mental Health

    Mercy Mental Health provides mental health information, assessment and referral 24 hours a day, 7 days a week. Call 1300 657 259.

    Go to the Mercy Mental Health page.

     

    ​Specialist adult mental health services are aimed primarily at people with serious mental illness or mental disorder who have associated significant levels of disturbance and psychosocial disability due to their illness or disorder.

  • Mercy@Home
  • Mercy@home

    Ingrid Ridler Nurse Unit Manager
    Phone: 03 8458 4956
    Email: iridler@mercy.com.au  

    Contact details

    • Mercy@Home Coordinator
      Phone: 03 8458 4460
      Voicemail: 03 8458 4466
      Fax: 03 8458 4465

    Contact details

    • 7 days a week, 7.00am - 4.30pm

    Services provided

    - responsible for all domicillary and Hospital in the Home care for mothers and babies who are admitted to Mercy Hospital for Women.
    - Holistic care is delivered at home by registered midwives. Our areas of expertise ranges from postnatal care, lactation, wounds, paediatrics and community support.
    - Support is also provided for women with wound infections and breast abscess, utilising evidence based practice for management.
    Special Care babies from the nurseries are transferred to Mercy@Home for ongoing care at home.
    -Hospitals can refer patients to Mercy@Home in the immediate postnatal period for a wide range of conditions including neonatal jaundice, breastfeeding difficulties and social issues.
    Mercy@Home may refer these clients to appropriate services or provide visits themselves.
    - Supported by Mercy Hospital for Women interpreter service.

    Telephone Support Service

    Mercy@Home has a telephone support service for patients discharged home after they have delivered.
    It operates from Monday to Sunday except Christmas day from 0700 to 1630hrs.
    The telephone is 03 84584466

    Referrals

    • Mercy@Home Coordinator: 03 8458 4460
      7 days a week, 7.00am - 4.30pm
  • Mother-Baby Clinic
  • Mother-Baby Clinic

    Head of Department
    Dr Megan Galbally – Consultant Psychiatrist

    Clinic staff 

    • Dr Megan Galbally – Consultant Psychiatrist
      Dr Martien Snellen – Consultant Psychiatrist
      Dr Gaynor Blankley - Consultant Psychiatrist
      Helen Janson – Clinical Psychologist
      Dr Rhiannon Mulcahy - Clinical Psychologist
      Dr Matthew Roberts (O'Connell Family Centre)
      Dr Josh White – Psychiatry Registrar
      Dr Mohammad Zahedi – Psychiatry Registrar

    Contact details

    • Phone: 03 8458 4113
    • Fax: 03 8485 4157

    Services provided

    The psychiatry and psychological service at Mercy Hospital for Women provides a secondary and tertiary level service consisting of assessment, management and consultation for women receiving care at the hospital and liaison with referring units providing care.

    Mother-Baby Clinic

    The Mother-Baby Clinic is an outpatient service providing assessment, management and secondary consultation for antenatal, postnatal and gynaecological patients of Mercy Hospital for Women.

    Who to refer

    Patients of Mercy Hospital for Women with a history or current symptoms of:

    -      Psychotic illness including schizophrenia, schizoaffective disorder and puerperal psychosis
    - Mania or bipolar affective disorder
    - Major depression (Patients with a past history of mild-moderate depression or anxiety cannot be seen routinely by our service but do require ongoing monitoring at each antenatal visit and by their general practitioner)
    - Moderate-severe post natal depression/anxiety
    - Antenatal women with a past history of psychiatric illness who are at risk of relapse in the postnatal period
    - Psychological difficulties arising from traumatic experiences associated with pregnancy or childbirth
    - Psychological consequences of pregnancy loss and premature delivery.
    - Patients should be referred as early as possible so that review and management can commence well prior to delivery. Even patients with current community psychiatric support should be referred so that a coordinated care plan can be developed.

    The clinical psychologist is able to offer developmental and psychological assessment of infants and specific mother-infant psychological interventions.

     

    Referrals

     

    -      Referrals need to be discussed with patients and their agreement obtained
    - Referrals are only accepted from medical practitioners
    - Written referrals are requested
    - Referrals need to include details of the problem, of the assessment and the indication for referral and your request from the service eg, “assessment” “advice” “opinion” or “please take over management”  
    - All urgent referrals or queries should be discussed with the psychiatry registrar. Phone 03 8458 4444 and ask switchboard to page the Psychiatric Registrar.  
    - Referrals to psychiatry outpatients can be made by calling 03 8458 4843. For advice regarding a patient, a message can be left on 8458 4843.  
    - Psychiatric emergencies are best directed to the local CATT team or local emergency department.  

     


    Send or fax written referral to:

    Mother-Baby Clinic Mercy Consulting Clinics
    Level 3
    Mercy Hospital for Women
    163 Studley Road Heidelberg 3084
    Fax: 03 8458 4204
    GPs will be notified of date and time of initial appointment.
    For Mother-Baby clinic times please click here for the Outpatient Clinic Timetable. 

    Consultation liason service

    - Consultation and liaison to antenatal, postnatal and gynaecology inpatients
    - Liaison service specifically for Neonatal Intensive Care, Special Care Nursery and Transitions Clinic.

    Consultation– Liaison Staff
    Dr Megan Galbally – Consultant Psychiatrist
    Dr Martien Snellen – Consultant Psychiatrist
    Dr Gaynor Blankley - Consultant Psychiatrist
    Helen Janson – Clinical Psychologist
    Dr Rhiannon Mulcahy - Clinical Psychologist
    Dr Matthew Roberts (O'Connell Family Centre)

    The consultation liaison service has recently produced the booklet "Psychotropic Medication in Pregnancy/Lactation". Copies of this can be obtained from the Pharmacy Department.

    Inpatient Mother-Baby Units
    Mercy Hospital for Women does not provide inpatient Mother-Baby psychiatric care.

    Public Inpatient Mother-Baby Units:
    - Werribee Mercy Hospital Mother-Baby Unit 03 8754 3651
    - Austin Banksia Houses Mother-Baby Unit 03 9496 2199
    - Monash Mother-Baby Unit 03 9594 6666

    Private Inpatient Mother-Baby Unit:
    - Albert Road Clinic 03 9256 8311
    - Northpark 03 9467 6022

    Local CATT Services
    Click on Accessing Services for lists of services by suburb of residence.

  • Multicultural Services Unit / Interpreting Services
  • Multicultural Services Unit/Interpreting Services

    Overview

    Established in 1989, the Multicultural Services Unit at Mercy Hospital for Women aims to:
    • Develop and strengthen the provision of culturally responsive health care to our diverse communities
    • Provide effective language services that will assist women in overcoming barriers to access services at the hospital and assist our staff in providing highest quality, equitable services
    • Develop good working relationships with local ethnic communities and their representative organisations.

    Our team of professionals provides a range of services:
    • Interpreting services
    • African Liaison
    • Family and Reproductive Rights education Program (FARREP)
    • Community engagement
    • Cultural responsiveness training
    • Special projects and events

    For more information on multicultural services contact the manager on 03 8458 4255 or email nnesvadba@mercy.com.au  

  • Neonatal Paediatrics
  • Neonatal Paediatrics

    Director of Unit – Dr. Dan Casalaz
     

    • Director of Nurseries 
      Dr. Charles Barfield
      Dr. Clare Collins
      Dr. Jim Holberton
      Dr. Philip Henschke
      Dr. Kai Konig
      Dr. Martina Moorkamp
      Dr. Gillian Opie

      Cardiologists
      Dr. T H Goh
      Dr. Lance Fong

      Respiratory Paed 
      Dr. Phil Robinson  

    Contact details

    Phone 8458 4723 (Departmental Secretary)
    Fax: 9459 5389

    Hours of service

    Special Care Nurseries 24 hours a day, 7 days a week.
    Clinic times see below

    Services provided

    The Neonatal Department provides high level, multidisciplinary care to Victoria's smallest patients. The Special Care Nursery comprises a total of 56 beds, including up to 20 intensive care cots. We are a tertiary newborn referral centre and care for babies from all parts of the State as well as babies born at MHW. In addition, the Department is involved in the teaching and training of a wide range of health professionals involved in newborn care as well as undergraduate and postgraduate medical trainees. We are affiliated with the University of Melbourne Clinical school and Latrobe University. There is a high level of academic and research activity.

    We provide long-term follow up of our nursery “graduates” through our Growth and Development Follow Up clinic.

  • Nutrition and Dietetics Department
  • Nutrition & Dietetics Department

    Head of Unit

    Nelly Moshonas

    Contact details

    • Phone: 03 8458 4165
      Fax: 03 8458 4206
    • nmoshonas@mercy.com.au
      Hours of service:  Monday to Friday 8.00am-4.00pm

    Services provided

    MHW Dietetics department provides a women's health outpatient service to patients referred via MHW antenatl, reporductive and gynaecology clinics. We also accept referrals from oncoloby clinics.

    Referrals

    Referrals are mainly for gestational diabetes, pre-existing diabetes in pregnancy, antenatal weight management, antenatal nutrition, hyperemesis, nutient deficience and polycystic ovarian syndrome.

    Internal Referrals:  Accepted

    External Referrals:  Not accepted

  • Occupational Therapy
  • Hand Therapy (Occupational Therapy) 

    Department Head

    Paula Cooke

    Contact details

    • Phone: 03 8754 3150 
      Fax: 03 8754 3168
      Referral Fax: 03 8754 6710
       
      Hours of service: Monday 8.00am - 4.30pm
                                  Tuesday 1.00pm - 4.30pm
                                  Wednesday 8.00am - 12.30pm
                                  Thursday 8.00am - 4.30pm
                                   Friday - emergency referrals

    Services provided

    Upper limb rehabilitation and splinting (and casting) service for patients presenting with a range of hand, wrist and elbow injuries or conditions. 

    Referrals 

    External Referrals:  Yes (General Practitioners and medical specialists)

    Internal Referrals:  Yes (medical, surgical and allied health)
     
    Services are provided free of charge however any custom made or off the shelf splints or braces that are required as part of a patient's treatment may be charged (a nominal fee).
     
    A referral from a treating doctor (GP) or specialist is required to attend the clinic.  The referral needs to be faxed to the Allied Health Reception (03 8754 3168) and will be triaged by clinical staff before an appointment is offered.  A patient who has been discharged from the Hand Therapy Clinic can re-attend within 3 months of discharge if their issue relates to the same problem.  If more than 3 months have passed since discharge or the patient presents with an unrelated problem then a new referral will be required.
     
    A non-attendance policy is in place, where a patient will be discharged from the service on their second instance of non-attendance.  This ensure a fair and equal access to the service by the community.
  • O'Connell Family Centre
  • O'Connell Family Centre

    For information on O'Connell Family Centre refer to the Maternity & Early Parenting Services.

  • Oncology
  • Oncology

    Department Head 
    Associate Professor Peter Grant - Gynaecological Oncologist
    Phone: 03 8458 4860   

    Staff

    • Assoc. Professor David Allen - Gynaecological Oncologist, Clinical Director Gynaecology & Surgical Services
      Phone: 03 8458 4860

    • Dr Simon Hyde - Gynaecological Oncologist
      Phone: 03 8458 4860

    • Dr Julie Lamont - Gynaecological Oncologist
      Phone: 03 8458 4860

    • email: oncology@mercy.com.au 

    Hours of service

    • Monday to Friday 8.00am - 5.00pm.
      24 hour, 7 day a week on call consultancy available for urgent after-hours cases

    Services provided

    A multidisciplinary unit providing comprehensive care to women with pre-invasive and malignant gynaecological conditions.
    The unit offers services in:

    - diagnosis and treatment of gynaecological malignancy
    - complex gynaecological surgery
    - complex pelvic surgery
    - private consulting
    - evaluation and treatment of abnormal Pap smears
      (laser/Lletz/surgical treatment and local and
      general anaesthetic)
    - colposcopy
    - chemotherapy
    - day surgery
    - outpatient clinics
    - consultants readily available to medical staff and practitioners to
      discuss clinical problems
    - case management teleconferencing

    The unit's multidisciplinary team includes:

    - gynaecological oncologists
    - medical oncologist
    - radiation oncologists
    - oncology nurses
    - physiotherapist
    - pharmacist
    - psychologist
    - dietitian
    - pastoral care
    - social worker
    - interpreter

    Inpatient services
    Dedicated oncology and chemotherapy beds, including high dependency beds.

    Outpatient services
    Colposcopy/Dysplasia Clinic
    Thursday 1.00 - 4.30pm, alternate Thursday 9.00am - 11.00am, Friday once a month 9.00am - 11.00am

    Dysplasia Treatment (LASER/LLETZ)
    Treatment of cervical dysplasia using laser or loop diathermy (LLETZ). Friday 9am - 11am

    Chemotherapy Clinic 
    Treatment of patients with gynaecological cancer. Thursday and Friday 8.30am - 4.00pm

    Gynaecological Oncology Clinics 
    Assessment of new patients and review visits. Thursday 9.30am - 11.00am and Friday 1.30pm - 3.00pm 


    Private clinics run by:

    Dr Peter Grant:     Mondays 9am-12pm, Wednesdays 9am-12pm
    Dr Simon Hyde:    Mondays 9am-12pm, Tuesdays 9am-12pm
    Dr David Allen:     Tuesdays 11am-4pm


    Telephone:  03 8458 4860


    Referrals

    Phone: 03 8458 4860 (Mon - Fri 9.00am - 5.00pm)
    Fax: 03 8458 4878
    Email: oncology@mercy.com.au  

    GPs will be notified of date and time of initial appointment.

  • Options of Antenatal Care
  • Options of Antenatal Care

    Description

    There are several options of care available for pregnant patients referred to Mercy Hospital for Women.
    These choices are presented to all new patients at their first antenatal hospital visit and include the following

    Standard public hospital care

    Women attend the Outpatients Clinic for antenatal care which can also be arranged at the satellite clinics at Panch Health Service and Well Womens Clinic in Ivanhoe. Hospital visits are scheduled for the same day of the week enabling continuity of care with a specific team of consultant obstetricians, registrars, medical officers and midwives. Patients deliver in birthing suites, attended by the on call team and are transferred to comfortable one or two bed public rooms with baby bathing facilities and en suite. Patients require a Medicare card.

    Shared maternity care

    Shared Care between accredited general practitioners or community health centre midwives for uncomplicated pregnancies, with some key reviews being conducted at the Outpatients Clinic. Patients deliver in the birthing suites, attended by the on call team and then are transferred to comfortable one or two bed public rooms with baby bathing facilities and en suite. See separate listing in this directory.

    Midwives clinic

    Care is predominantly provided by midwives throughout pregnancy, labour and birth for low risk pregnancies. The Midwives Clinic is offered at Mercy Hospital for Women in Heidelberg and at the Well Women's Clinic in Ivanhoe. No referral is required and all expenses are covered by Medicare. Patients can nominate this option of care at their first hospital visit. Patients deliver in the birthing suites, attended by the on call team, then are transferred to comfortable one or two bed public rooms with baby bathing facilities and en suite.

    Team maternity care

    Antenatal care and delivery is provided by a small team of midwives and doctors. The team will provide you with care during pregnancy, labour, birth and in hospital after you have had your baby. This will increase the chance of knowing your caregiver in labour and in the postnatal ward, as the midwives work in all of these areas.
    You would see a midwife for most of your pregnancy check-ups, a doctor at your first visit and again at 36 and 41 weeks. If complications occur the team midwives would continue to care for you, together with increased input from the doctors.

    Family birth centre

    Antenatal care and delivery occurs with minimal intervention and equipment.
    The Family Birth Centre caters for women with uncomplicated pregnancies. A careful assessment is conducted prior to acceptance for this option. Medicare covers all medical and hospital expenses for women admitted as public patients. Women who choose their own private obstetricians will be charged a hospital fee and will be billed by their obstetrician. Shared care with an accredited general practitioner or community health centre midwife is also available. Discharge occurs within 12-24 hours of giving birth. See separate listing in this directory.

    Specialist obstetrician care

    Women choosing this option of care attend their obstetrician's private consulting rooms for ante and postnatal care. The hospital fees for labour ward care, surgery (if necessary) and accommodation are generally covered by private health insurance. Depending on the level of insurance, this option ensures a private room with en suite or a two bed shared room with en suite and baby bathing facilities. Full diagnostic services are available for private patients - see separate listings in this directory for referral procedures.

     
  • Outpatient Clinics - Medical
  • Outpatient Clinics - Medical


     See outpatient clinic timetable.  

  • Paediatric Ophthalmology Clinic
  • Paediatric Ophthalmology Clinic


     
    Doctor
    Professor Deborah Colville,

    Clinic 1st Monday morning of each month

    Services Only provides ophthalmological care/assessment for in-patient/in-house referrals. No community referrals accepted.
    Phone: 03 8358 4141  

  • Paediatrics Department
  • Paediatrics Department

    The Department of Paediatrics comprises of the Neonatal Department and the General Paediatric Services provided through various general and specialist clinics.

    The Out Patient clinics cater for infants and children referred as inpatients as well as those referred from the community.

    Director of Department – Dr. Andrew Watkins
    Deputy Director – Dr. Dan Casalaz

     

    • Staff Neonatologists
      Dr. Charles Barfield
      Dr. Clare Collins
      Dr. Jim Holberton
      Dr. Philip Henschke
      Dr. Kai Konig
      Dr. Martina Moorkamp
      Dr. Gillian Opie 

      Sessional Paediatricians:
      MHW outpatient clinics Tues, Weds and Fridays – Phone: 03 8458 4141

      Dr. Julie-Anne Duff
      Dr. Vanessa Gabriel
      Dr. Suba Rudolph
      Dr. Emma Magrath

      PANCH Clinics – Thurs mornings – Phone: 03 9485 9000 
      Dr. Noni Davis
      Dr. Susan Kermond

      Ivanhoe Mercy Clinic Mon and Thurs mornings – Phone: 1300 657 501
      Dr. Maryanne Lobo
      Dr. Julie-Anne Duff

      Growth and Development Clinic
      Neuropsychologist: Elaine Kelly

      Specialist Clinics 
      Growth & Development Follow up for “nursery graduates”
      Dr. Anne-Marie Turner
      Dr. Noni Davis
      Dr. Emma Magrath

      Paediatric Eye Clinic – only “in house” referrals accepted Professor Deborah Colville

      Respiratory Paediatrics – only “in house” referrals Dr. Phil Robinson 
       

    Contact details

    Consultant Neonatologists on call for outside advice/referrals. Phone: 03 8458 4444 and ask switchboard to page consultant neonatologist rostered for ‘ward calls'. If delay is unacceptable or ‘ward calls' consultant is not available please contact the Clinical Director.

    Hours of service

    Special Care Nurseries 24 hours a day, 7 days a week.
    Clinic times see below

    Services provided

    Neonatology
    Paediatrics
    - General paediatrics service for infants up to two years of age plus high risk special care nursery graduates from Mercy Hospital for Women.
    special care nursery & neonatal intensive care unit
    Short and long term developmental follow-up - of pre-term babies from Mercy Hospital for Women.
    Mother-Infant clinic - for infant bonding and behavioural issues.
    Echocardiography  

    Clinics

    Mercy Women's Clinic
    113 Waterdale Road, Ivanhoe
    Phone: 1300 657 501
    General Paediatrics:
    Monday morning: Dr Julieanne Duff
    Thursday morning: Dr Dan Casalaz, Dr Maryanne Lobo and Dr Philip Henschke.
    Medicare bulk-billed, referral required.

    Mercy Consulting Clinic
    Mercy Hospital for Women 
    163 Studley Road, Heidelberg
    Phone: 03 8458 4141
    Fax: 03 8458 4204

    Paediatric Clinic:
    Tuesday morning: Dr Gillian Opie, Dr Jim Holberton, Dr Charles Barfield, Dr Philip Henschke and Dr Martina Moorkamp. Also Prof. Phil Robinson (Thoracic Med) alternate weeks (see below).
    Wednesday morning: Dr Vanessa Gabriel, Dr Susan Kermond and Dr Andrew Watkins.
    Medicare bulk-billed, referral required.
     

    Growth and Development Clinic:
    Follow-up program for all high-risk intensive care unit graduates. 
    Multidisciplinary assessment including neuropsychology, paediatrics and audiology.
    Held Monday, Tuesday, Wednesday and Friday. No outside referrals.
    Coordinator: Heather Woods
    Phone: 03 8458 4750
    Email: hwoods@mercy.com.au 

    Paediatric Ophthalmology Clinic:
    Doctor – Professor Deborah Colville,
    Clinic – 1st Monday morning of each month
    Only provides ophthalmological care/assessment for in-patient/in-house referrals. No community referrals accepted.
    Phone: 03 8358 4141.

    Panch Health Service
    300 Bell Street, Preston
    Phone: 03 9485 9000

    General Paediatrics: Dr Noni Davis and Dr Simon Hauser. Seeing children of all ages. Held Wednesday morning.
    Medicare bulk-billed, referral required.

  • Palliative Care
  • Palliative Care

    Overview

    Home based palliative care for all people western suburbs of Melbourne. Phone advice for current clients is available 24 hours per day. Services include Palliative care nursing, medicine, counselling, music therapy, pastoral care. Information/advice/referral for Mercy Palliative Care. Mercy Grief Services provides grief counselling following the death of a family member or loved one. Volunteer program for family support and bereavement care.
     

    Address

    3 Devonshire Road, (PO Box 178)
    SUNSHINE, 3020, VIC
     

    Contact Number

    Voice/ Land Line 03 9364 9777 (main contact)
    Fax 03 9364 9198 
    Phone 1300369019

  • Parent Education Department
  • Parent Education Department


     

    Session times 

    • Day, evening and weekend sessions are available at Mercy Hospital for Women
      Monday evening sessions are available at Well Women's Clinic, Ivanhoe and Hurstbridge Community Centre, Hurstbridge

    Contact details

    • Parent Education Department
      Phone: 03 8458 4152
      Fax: 03 8458 4129

    Services provided

    - Comprehensive series of antenatal education sessions.
    - Individual consultations available with a midwife. Patient concerns can be addressed at a convenient time and in total privacy.
    - Interpreters available
    - Education programs conducted for secondary school students covering sexual health, family planning and pregnancy issues.
    - 5 day work experience program for Year 10 secondary students

    Classes
    - All classes are client driven
    - First-time parents program - content has 60% focus on parenting issues
    - Young mums group
    - Vietnamese and Chinese classes

    Additional sessions that expand on the main program are available for those seeking a more detailed coverage of specific issues:
    - Breastfeeding
    - T.E.N.S. information
    - Multiple pregnancy
    - Grandparents
    - VBAC
    - Labour refresher
    - Caesarean Section
    - Sibling session; for the children!

    Appointments
    Parent Education Department
    Administrative assistant: 03 8458 4152
    Mon - Fri: 9am - 4pm.

  • Pastoral Care
  • Pastoral Care

    Department Head
    Ms Mary Klasen - Pastoral Care Director
    Phone: 03 8458 4689
    Fax: 03 8485 4818
    Email: mklasen@mercy.com.au  

    Hours of service 

    • Monday to Friday 8.30am - 5.00pm
      Sunday mornings and public holidays on call and will come into hospital when requested

    Contact details

    Services provided

    Pastoral Care includes, but is not limited to, spiritual and religious care for all people who are part of the hospital community. This service is provided by professionals who offer respectful and compassionate listening; opportunities for people to tell their stories, hopes and fears; resources to promote inner strength; and rituals to mark significant life events.

    Pastoral Care is actively involved in the bereavement care offered within the hospital.

    The department also offers Clinical Pastoral Education (CPE) programs.

    Inpatient services
    Patients are visited routinely or by referral to assess and appropriately respond to spiritual, religious or emotional needs. In the nursery environment, pastoral care is offered to all parents, provided to those who wish to engage, and requested rituals are conducted. Arrangements can be made for denominational Christian chaplains or appropriate faith representatives to visit. Pastoral Care staff work closely with the multidisciplinary staff to provide holistic care to all people.

    Outpatient services
    Pastoral Care is available within the Outpatients Department and through referral by patient request, a general practitioner or hospital staff.

    Referrals
    Pastoral Care staff: 03 8458 4688 or Pager 4688
    Calls can be made at any time day or night. Please leave message on voicemail if phone is unattended.

  • Pelvic Floor Clinic
  • Pelvic Floor Clinic


     See outpatient clinic timetable 

  • Perinatal Medicine
  • Department of Perinatal Medicine

    Perinatal Medicine, Fetal Monitoring, Genetics and Pregnancy Assessment Day Centre

    Director of Maternal Fetal Medicine
    Professor Sue Walker

     

    • Maternal Fetal Medicine Consultants 
    • Prof.  Sue Walker
    • Dr Elizabeth McCarthy
    • Dr Alexis Shub
    • Dr Alison Fung
    • A/Prof Lisa Hui
    •                
    • Clinical Geneticists
    • Dr George McGillivray - 03 8458 4346
    • Dr Natasha Brown- 03 8458 4346
    •                
    • Genetic Counsellors
    • Melissa Graetz - 03 8458 4346
    • Joanne Kelley
    •  
    • Perinatal Midwife
    • Renee McDowell - 03 8458 4266
    •                
    • Nurse Unit Manager
    • Nadia Bardien - 03 8458 4247  
    •  
    • Services provided

    • Perinatal Medicine

    Multidisciplinary service for complex pregnancies involving maternal fetal medicine specialists, physicians, perinatal midwives, obstetric imaging specilaists, paediatricians, paediatric surgeons, medical geneticists and genetic counsellors.


    For full details of our clinical service and how to refer patients, please go to www.mercyperinatal.com

     

    The Perinatal Medicine Unit offers pre-conception counselling and pregnancy management for women with:

    - Poor obstetric history including recurrent miscarriage, pre-term perinatal loss

    - Medical disease

    - Genetic disease

    - Ultrasound detected anomaly

    - Those requiring fetal therapy such as: in utero transfusions, laser surgery for twin twin transfusion syndrome, management of fetal cardiac arrhythmias, high order or complicated multiple pregnancy, any other complicated pregnancy or related problem

     

    Pregnancy assessment day service

    The Perinatal Medicine Unit offers a day admission service for intensive short term maternal and fetal monitoring. This service is suitable for patients with pre-eclampsia and hypertension, diabetes in pregnancy and pre-term ruptured membranes. IV fluids may be administered to patients with hyperemesis. There is close liaison with the referring doctor. All patients are reviewed by a hospital doctor prior to discharge.

     

    Patients may be referred to the services of the Perinatal Centre by general practitioners, Shared Maternity Care affiliates or private consultants.

    Hours of service

    Monday to Friday 8.00am - 5.00pm

    Contact details

    • Phone: 03 8458 4248
    • Fax: 03 8458 4504
    • For full details of our clinical service and how to refer patients, please go to www.mercyperinatal.com
    •  
  • Perinatal Mental Health
  • Perinatal Mental Health

    Head of Department

    Dr Megan Galbally – Associate Professor

    Contact Details

    Phone: 03 8458 4141

    Fax: 03 8458 4806

    Hours of service: Monday to Friday, 9am - 5pm

    Services provided

    A Perinatal Mental Health Consultation-Liaison and Outpatients for Women delivering at Mercy Hospital for Women to assess and manage perinatal mental health in pregnancy and the postpartum (1)

    Referrals

    External Referrals:    
    GPs of women delivering at Mercy Hospital for Women may provide a written referral.

    Internal Referrals:
    Internal Referral are from MHW Obstetricians, Obstetric Registrars, Obstetric Residents and GP Liaison. Referrals are to either be on MHW referral form or the specific Perinatal Mental Health Referral form and contain relevant history including current mental state, risk and past history. In addition, women need to be aware and consent to referral to PMH. Referrals are for the purpose of perinatal mental health assessment of women delivering at MHW.

    If women have an existing mental health service, please ensure they are aware and agree to the referral.

    This is not a crisis service and referrals are triaged once a week. If the concern is urgent please follow the internal guidelines for management.

     

  • Perineal Clinic
  • Perineal Clinic

    Department Head

    Dr Lore Schierlitz; Dr Alison De Souza

    Contact details

    Phone: 03 8458 4862
    Fax:  03 8458 4878
    Tuesdays, AM monthly 

    Services provided

    Assessment (generally at 3-6/12 postpartum is ideal), diagnosis, management and treatment plans for women following obstetric anal sphincter injury. As multidisciplinary clinic the patients will see the urogynaecologist, colorectal surgeon, physiotherapist, and specialist nurse consultant at the initial visit. Please allow for 2-3 h attendance.

     

    External Referrals:  Accepted from GPs, other medical specialists only on Specific perineal clinic referral forms available on MHW website.

    Internal Referrals:  Accepted from all obstetric units of Mercy Health using the specific perineal clinic referral form.

    Please ensure that all antenatal and delivery notes, date of delivery, investigations and patient details have been included with the referral. This includes the need for interpreter, Medicare details, patient address and patient contact phone numbers and valid referral.

     

  • Pharmacy Department
  • Pharmacy Department

    Department Head
    James Dwyer - Director of Pharmacy

    Contact details

    Contact details

    • Monday to Friday 8.45 am - 5.15pm
      After hours on call pharmacist telephone is available via Nursing Supervisor  

    Services provided

    Pharmacy service for Mercy Hospital for Women patients.

  • Physiotherapy Department
  • Physiotherapy Department

    Department Head

    Tanya Darrer - Chief Physiotherapist

    Contact details

    Phone: 03 8458 4141
    Fax: 03 8458 4204
    Email: TanyaD@mercy.com.au  
    Hours of service:  Monday to Friday 8.30am - 5.00pm.

    Services provided

    A specialised and comprehensive tertiary referral service covering all aspects of women's health and neonatal physiotherapy for outpatients of the hospital.

    Referrals

    External Referrals: Self referrals are acceptable for Maternity patients

    Internal Referrals:  Received from staff of the hospital for patients currently under outpatient care at MHW clinics

    Appropriate referrals would include the following.

    Maternity

    - Musculoskeletal problems of pregnancy and the postnatal period (up to three months postpartum)
    - Antenatal education classes – Pregnancy related Back care, TENS, Active Birth Skills and Pelvic Girdle Pain Classes Click here to see Parent Education listing in this directory for details
    - Postnatal Physiotherapy classes for Mercy maternity patients

    Gynaecology

    - Pelvic floor dysfunction (incontinence, prolapse, chronic pelvic pain, sexual pain and anorectal dysfunction) referrals received from appropriate Mercy clinics
    - Pre-admission physiotherapy – women who are booked for major gynaecological surgery will be seen by a physiotherapist prior to admission. Assessment and information provided to facilitate recovery from surgery

    Paediatric

    - Paediatric physiotherapy outpatient service - assessment and treatment for infants born at Mercy Hospital for Women with musculoskeletal or neuro-developmental problems up to 24 months of age. Referral to appropriate agencies/services as required

  • Polycycstic Ovarian Syndrome Clinic
  • Polycycstic Ovarian Syndrome Clinic


     See outpatient clinic timetable 

  • Pregnancy Assessment Day Centre
  • Pregnancy Assessment Day Centre

    Perinatal Medicine, Fetal Monitoring, Genetics and Pregnancy Assessment Day Centre

    Director of Maternal Fetal Medicine
    Professor Sue Walker

     

    • Maternal Fetal Medicine Consultants 
    • Prof.  Sue Walker
    • Dr Elizabeth McCarthy
    • Dr Alexis Shub
    • Dr Alison Fung
    • A/Prof Lisa Hui
    •                
    • Clinical Geneticists
    • Dr George McGillivray - 03 8458 4346
    • Dr Natasha Brown- 03 8458 4346
    •                
    • Genetic Counsellors
    • Melissa Graetz - 03 8458 4346
    • Joanne Kelley
    •  
    • Perinatal Midwife
    • Renee McDowell - 03 8458 4266
    •                
    • Nurse Unit Manager
    • Nadia Bardien - 03 8458 4247  
    •  
    • Services provided

    • Perinatal Medicine

    Multidisciplinary service for complex pregnancies involving maternal fetal medicine specialists, physicians, perinatal midwives, obstetric imaging specilaists, paediatricians, paediatric surgeons, medical geneticists and genetic counsellors.


    For full details of our clinical service and how to refer patients, please go to www.mercyperinatal.com

     

    The Perinatal Medicine Unit offers pre-conception counselling and pregnancy management for women with:

    - Poor obstetric history including recurrent miscarriage, pre-term perinatal loss

    - Medical disease

    - Genetic disease

    - Ultrasound detected anomaly

    - Those requiring fetal therapy such as: in utero transfusions, laser surgery for twin twin transfusion syndrome, management of fetal cardiac arrhythmias, high order or complicated multiple pregnancy, any other complicated pregnancy or related problem

     

    Pregnancy assessment day service

    The Perinatal Medicine Unit offers a day admission service for intensive short term maternal and fetal monitoring. This service is suitable for patients with pre-eclampsia and hypertension, diabetes in pregnancy and pre-term ruptured membranes. IV fluids may be administered to patients with hyperemesis. There is close liaison with the referring doctor. All patients are reviewed by a hospital doctor prior to discharge.

     

    Patients may be referred to the services of the Perinatal Centre by general practitioners, Shared Maternity Care affiliates or private consultants.

    Hours of service

    Monday to Friday 8.00am - 5.00pm

    Contact details

    • Phone: 03 8458 4248
    • Fax: 03 8458 4504
    • For full details of our clinical service and how to refer patients, please go to www.mercyperinatal.com

  • Radiology (Imaging)
  • Radiology

    Head of Unit
    Dr Virginia Saxton

    Hours of service

    • Monday to Friday 8.30 am - 5.00pm.
      24 hour emergency on call service available for Mercy Hospital for Women patients

    Contact details

    • Phone: 03 8458 4300

    Services

    • The Imaging Department offers a general radiology service including, CXR, AXR, pelvimetry, ultrasound (general, paediatric, obstetric and gynaecological and diagnostic breast ultrasound).
    • Procedures include hysterosalpingogram, saline hysterography, amniocentesis, chorionic villous sampling, fetal blood sampling, cyst puncture, mcu barium meal, barium enema and paracentesis.

    Referrals

    Office Manager: 03 8458 4300
    Fax: 03 8458 4241
    Email: vsaxton@mercy.com.au  
     

    Imaging Referral form - click here.
    A written request with clinical notes from the referring doctor is required.
    No bookings would be made without an adequately filled in and signed referral form
    Urgent referrals should be marked..

  • Recurrent Miscarriage Clinic
  • Recurrent Miscarriage Clinic


     See outpatient clinic timetable 

  • Reproductive Biology Unit
  • Reproductive Biology Unit

    Head of Department/Clinic

    Dr Lynn Burmeister

    Contact details

    • Phone: 03 8458 4100
      Fax: 03 8458 4205
      Hours of service: Wednesday, 2.00pm – 5.30pm

    Services provided

    Investigation and management of infertility greater than 6 months, amenorrhoea or any abnormal andrology in patients.

    Referrals 

    External Referrals:  Received on referral form available on MHW website, either by mail, fax, email or hand delivered

    Internal Referrals:  On standardised internal referral form, faxed, emailed or hand delivered to specific departments
     
    Please ensure that all relevant clinical notes, investigations and patient details have been included with the referral. This includes the need for interpreter, Medicare details, patient address and patient contact phone numbers.
  • Reproductive Medicine Clinic
  • Reproductive Medicine Clinic


     See outpatient clinic timetable 

  • Shared Maternity Care
  • Shared Maternity Care


    For information on this model of care please click here

    Shared Maternity Care News
    June 2006 - click here
    November 2006 - click here
    June 2007 - click here
    March 2009 - click here
    June 2009 - click here
    December 2009 - click here

  • Social Work
  • Social Work OPD

    Department Head

    Rahme Hasan

    Contact details

    • Phone: 03 8754 3058
      Fax: 03 8754 3050
      Email: rhasan@mercy.com.au
      Hours of service: Monday to Friday, 8.00am - 4.30pm

    Services provided

    • - Emotional support
    • - Referral to other services
    • - Support around housing, Drug & Alcohol and Mental Health

    - Link in to material and financial aid

    Referrals 

    External Referrals:  Not accepted

    Internal Referrals:  Written referrals are accepted from hospital staff for women who are pregnant and booked to birth at WMH.
  • Social Work
  • Social Work

    Department Head

    Jane Middleton

    Contact details

    • Phone: 03 8458 4149
      Fax: 03 8458 4148
      Email: jmiddleton@mercy.com.au
      Hours of service: Monday to Friday, 8.30am - 5.00pm

    Services provided

    - Counselling and support
    - Advocacy within the hospital and community
    - Information about community resources
    - Referrals to other services
    - Preparation for discharge from hospital
    - Assistance with access to services and entitlements

    Referrals 

    External Referrals: 
    External referrals to social work are accepted for clients who are already patients of MHW or for whom a medical referral has already been made.
    In these cases the referral to social work is supplementary to, or additional to, a referral which has already been made to MHW for medical care.
    Written referrals are required from referring agencies. Self referrals are accepted via phone.

    Internal Referrals: 
    Internal referrals are via written Internal Referral.
    Current patients of the hospital may also self-refer by presenting directly to the Social Work Department. This is usually for specific requests for assistance which are deemed to be social work related and/or have received previous assistance from social work at MHW or elsewhere.
     

    The social work department provides a professional and responsive service for clients attending Mercy Hospital for Women who are facing major health issues or have complex social needs.

    We can assist with access to services and entitlements, and all aspects of discharge planning.

    Clients may be referred by hospital employees or may refer themselves simply by contacting the department as outlined above.
  • Social Work Department and Aboriginal Women & Family Support Unit
  • Social Work Department and Aboriginal Women & Family Support Unit

    Overview

    The social work department provides a professional and responsive service to women attending Mercy Hospital for Women who are facing major health issues or have complex social needs.
    We provide support, assistance with access to services and entitlements, and all aspects of discharge planning. Women may be referred by hospital employees or through self referral.) The social work department has the support of an Aboriginal Hospital Liaison Officer and an Aboriginal Community Development Worker who provide assistance and information to Aboriginal and Torres Strait Islander women and their families.Goonetilleke

    Contact details

    • Social work department and aboriginal women and family support unit
      Head of Department
      Jane Middleton - Social Work Coordinator
      Social Work Department
      Level 3, Mercy Hospital for Women
      163 Studley Road
      Heidelberg Victoria 3084
      Phone: 03 8458 4149

    Services provided

    • Counselling and support
    • Advocacy within the hospital and
    community
    • Information about community resources
    • Referrals to other services
    • Preparation for discharge from hospital
    • Group work

    The social work department helps people to access resources and draw on their own strengths in times of illness, loss or distress. Social workers support people with a range of difficulties and concerns. We are committed to social justice and are actively engaged in advocacy, research, education and training.

    Monday to Friday, 8.30am - 5pm
    Except public holidays

    Aboriginal Women and Family Support Unit The Mercy Hospital for Women, Aboriginal Women
    & Family Support Unit provides support, assistance and information to Aboriginal and Torres Strait Islander women and their families attending the Hospital.

    Social Workers Genevieve (Jenny) Green – Oncology/Gynaecology
    Sr rosemary Duck – Oncology/Gynaecology
    Vivien Bapaume – Gynaecology/Obstetric
    Lisa McGowan – Special Care Nurseries
    Olivia Kerr – Special Care Nurseries
    Michelle Hawke – Transitions Clinic
    Jo White – Obstetric/Transitions Clinic/Young Mums
    Saskia Cahill – Obstetric
    Jane Middleton – Obstetric/Management

    Aboriginal Women and Family Support Unit  

    Cecily Atkinson
    Aboriginal Hospital Liaison Officer
    Phone: 03 8458 4167
    Email: catkinson@mercy.com.au

    Michelle Donovan
    Aboriginal Community Health Worker
    Phone: 03 8458 4197
    Email: mdonovan@mercy.com.au 

  • Transitions Clinic
  • Transitions Alcohol and Drug Clinic

    • The Transitions Alcohol and Drug Clinic provides specialist multidisciplinary care for women with substance use issues during pregnancy.  Care coordination is individualized to the needs of the mother and child. 

      Services include;

      —  Specialist Obstetric and Paediatric care with specific focus on the issues associated with substance use
      —  Specialist Midwifery antenatal care and education
      —  Drug and alcohol assessment, counselling and referrals
      —  Methadone stabilization and support
      —  Social and housing support
      —  Mental health assessment and support
      —  Dietician
      —  Priority Dentistry referrals

       

      For further information or to make a referral contact the Transitions Alcohol and Drug Clinic, Mercy Hospital for Women

      Phone 03 8458 4201 
      Fax 03 8458 4206   with subject: Attention Transitions Clinic

  • Ultrasound
  • Ultrasound

    Head of Unit
    Dr Virginia Saxton

    Hours of service

    • Monday to Friday 8.30 am - 5.00pm.
      24 hour emergency on-call service available for Mercy Hospital for Women patients

    Contact details

    • Phone: 03 8458 4300

    Services

    • The Imaging Department offers a general radiology service including, CXR, AXR, pelvimetry, ultrasound (general, paediatric, obstetric and gynaecological and diagnostic breast ultrasound).
    • Procedures include hysterosalpingogram, saline hysterography, amniocentesis, chorionic villous sampling, fetal blood sampling, cyst puncture, mcu barium meal, barium enema and paracentesis.

    Referrals

    Office Manager: 03 8458 4300
    Fax: 03 8458 4241
    Email: vsaxton@mercy.com.au  

    Imaging Referral form - click here.
    A written request with clinical notes from the referring doctor is required.
    No bookings would be made without an adequately filled in and signed referral form
    Urgent referrals should be marked.

  • Urogynaecology Clinic
  • Urogynaecology Clinic


     See outpatient clinic timetable.  

  • Urogynaecology Unit
  • Urogynaecology Unit

    Department Head 

    Professor Peter Dwyer

    Contact details

    • Phone: 03 8458 4500
    • Fax: 03 8458 4878

    Hours of service: Tuesday PM and Thursdays PM

    Services provided

    Assessment, diagnosis, management and treatment plans for women experiencing symptoms of Lower Urinary Tract and Pelvic Floor Dysfunction (e.g. pelvic organ prolapse, urinary incontinence).

    External Referrals:
    Accepted from GPs, other medical specialists. Referral forms available on MHW website.

    Internal Referrals:
    Accepted from Mercy Health Medical Officers on internal referral form.

    Please ensure that all relevant clinical notes, investigations and patient details have been included with the referral. This includes the need for interpreter, Medicare details, patient address and patient contact phone numbers. Should link to urogynaecology information and referral guidelines.

  • Vaginal Prolapse and Pelvic Floor Problems
  • Vaginal Prolapse and Pelvic Floor Problems

    Department Head
    Mr Peter Dwyer

    Anaesthetists

    • Medical staff 
    • Dr Yik Lim
      Dr Alison De Souza
      Dr Lore Schierlitz
      Mr James Keck – Colorectal Surgeon
    •  
    • Nursing staff  
    • Elizabeth Thomas
      Christine Murray
      Christine Conway
      Gen Lishenko 

    Contact details

    • Phone: 03 8458 4862

    Services provided

    - Assessment and management of female pelvic floor disorders
    - Urinary incontinence - Complicated vaginal prolapse
    - Pelvic reconstruction for congenital or acquired lower urinary tract disorders, eg urinary fistulae
    - Anorectal conditions including incontinence and fistulae

    Hours of service

    Outpatients
    Tuesdays 1.30pm - 4.30pm
    Thursdays 1.30pm - 4.30pm

    Staff are available to provide telephone advice to referring practitioners regarding risk assessment, preparation for anaesthesia and the management of complications of anaesthesia.

    Inpatient services

    Weekly operating list

    Outpatient services

    Urodynamic clinic, public clinic and private clinic. 

    Hours of service

    GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
    Outpatients Department: 03 8458 4111 (Mon - Fri 9.00am - 4.00pm)
    Fax: 03 8458 4205
    Email: ethomas@mercy.com.au

    GPs will be notified of date and time of initial appointment. 
     

  • Victorian Infant Hearing Screening Program (VIHSP)
  • Victorian Infant Hearing Screening Program (VIHSP)

    Area Coordinator
    Carol Matthews

    Anaesthetists

    • Monday to Sunday 9.00 am - 4.00 pm

    Contact details

    Services provided

    Since February 28 2005 all babies born or admitted to Mercy Hospital for Women are offered a Newborn Hearing Screen. Currently, VIHSP is also operating at the Royal Women's Hospital; Frances Perry House; Monash Medical Centre and Jessie McPherson Hospital.

    Infants are screened using Automated Auditory Brainstem (AABR) technology. The screen checks the baby's brainstem response to soft clicking sounds played into their ears, indicating whether the hearing pathway is functioning. 

    One baby in every 1,000 births will be born with a hearing loss that can be identified at birth.

    The majority of Newborn Hearing Screens are performed before the baby is discharged from hospital. Outpatient Clinics are arranged for those babies who leave the hospital before having a screen.

    A pass result indicates that a clear response to sound was detected and it is very unlikely that the baby has a hearing loss. Parents' are cautioned however that hearing loss can occur at any time and they are advised to ask their Maternal Child Health Nurse or GP to arrange an audiology appointment should they become concerned about their child's hearing in the future.

    Prior to the screen, a risk factor ascertainment is carried out and some babies' will pass the VIHSP screen with a recommendation that they have follow up hearing test at eightto twelve months. The babys Maternal & Child Health Nurse arranges this appointment.

    If a baby does not pass the initial screen and receives a refer result, the hearing screen is repeated. A refer result following two hearing screens would trigger a referral to an Audiology Clinic and the baby would undergo a full diagnostic audiological assessment. The VIHSP Coordinator organises this appointment.

    Parents receive written information about the results of the hearing screen and the results of the screen are recorded into the baby's Child Health Record Book.

    Referrals

    • Only babies born or admitted to Mercy Hospital for Women are eligible for the hearing screen.
  • Victorian Perinatal Autopsy Service (VPAS)
  • Victorian Perinatal Autopsy Service (VPAS)

     

    The Victorian Perinatal Autopsy Service (VPAS) provides a co-ordinated state-wide service ensuring consistent standards of practice and expertise for the clinical investigation of perinatal deaths across Victoria.  The three Victorian tertiary maternity hospitals providing these services are The Royal Women's Hospital (the Women's), Monash Medical Centre and Mercy Hospital for Women, and their associated pathology departments at the Austin and the Royal Children's Hospital.

  • Visiting Medical Officers
  • Visiting Medical Officers


     See outpatient clinic timetable.  

  • Well Women's Screening Clinic
  • Well Women's Screening Clinic

    Based in Heidelberg on the Level 6 Professional Suites of Mercy Hospital for Women, the Well Women's Clinic is a vibrant nurse administered health service.

     

    It offers a range of health information and education and is sensitive to women's cultural needs.

     

    Address: 

    Level 6, Professional Suites, Mercy Hospital for Women, 163 Studley Road, Heidelberg, VIC 3084.

    Tel:  03 8458 4880

    E-mail:  information@mercy.com.au 

  • Young Mums Clinic
  • Young Mums Clinic - Wed am

    Transitions Clinic
    Clinic Manager
    Ivana Stipanovich - Social Workers

    Contact & Staff

    • Olga Davies - Coordinating Midwife
      Phone: 03 8458 4201
    • Contact details for Registrar
      Phone: 03 8458 4444 and ask to page the Rasmussen Unit registrar
    • Other staff
      Dr Sheila Mulvey - Obstetrician and Gynaecologist

    Hours of service

    • Tuesdays 1.00pm - 4.00pm
      Flexible appointment times are possible

    Services provided

    The Transitions Clinic aims to address the needs of pregnant women with special needs, particularly teenage antenatal patients, Aboriginal women and women with a chemical dependency.

    Young women
    A team of obstetricians, midwives and social workers who have a particular understanding of the needs of young women staff the clinic. The clinic offers antenatal check ups and classes and gives young women support, care and the comfort of a peer group.

    Aboriginal women
    A relaxed, friendly environment is provided for Aboriginal women who may not feel comfortable in other antenatal clinics. Staff work closely with relevant Aboriginal health services to ensure quality of care.

    Chemically dependent women
    Pregnant women dependent on heroin, alcohol, tranquilizers or other substances can be stabilised through the Transitions Clinic. The multidisciplinary team includes two obstetricians, midwives, social workers, a paediatrician, a dietitian, psychiatrist and domiciliary midwife. Women on methadone programs are particularly appropriate for this service. Although not part of the Shared Maternity Care program, the clinic works closely with general practitioners, particularly methadone prescribers. Postnatal patients will be referred to appropriate community agencies upon discharge for adequate follow up care.

    Referrals

    • GP Hotline: 03 8458 4100 (Mon - Fri 9.00am - 4.00pm)
      Olga Davies, Coordinating Midwife: 03 8458 4201 (Mon - Fri 9.00am - 4.00pm)
      Fax: 03 8458 4206

      GPs will be notified of date and time of initial appointment.

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