Household Living at Mercy Health

Keeping residents independent, active and socially connected to their family, friends and community

About Household Living at Mercy

Household Living is a way of life that values residents' independence and helps nurture their relationships with family, friends and community. It brings to life the Mercy Health model of care, in which residents are empowered to have the best day possible, every day.

Household Living is currently in place at Edgewater Mercy Hostel and Mercy Place Mont Clare, Western Australia, with plans to roll it out across Mercy Health's other residential aged care homes. The concept of Household Living was inspired by the De Hogeweyk Dementia Village in the Netherlands.

What is Household Living at Mercy?

Household Living at Mercy provides friendly and personalised care within small households supported by dedicated multi-skilled Care Companions. Our Care Companions are on hand to help residents with all their care needs and daily activities, including cooking, cleaning, laundry, social activities and community engagement. Residents are also supported by Care Partners who look after their individual care, health, emotional and social needs.

The resident is at the centre of everything we do at Mercy Health.

Who are Care Companions?

Care Companions offer individualised care, partnering with residents rather than doing things for them. They are encouraged to develop enduring and meaningful relationships with residents.

Who are Care Partners?

Care Partners are all the people involved in a resident's care at a Mercy Health aged care home, helping them feel supported, cared for and safe. Care Partners include nursing, allied health, pastoral care and other key staff within the home.

Our Care Partners are trained and empowered to help residents live well through informed decision-making, innovation, cooperation and communication. Our highly professional and caring staff are not only qualified in their area of practice, they are also passionate about meeting and exceeding residents' needs.

How does Household Living at Mercy work?

At Mercy Health, we recognise that every person has individual preferences and abilities, including around the home. That is why Household Living encourages residents, their family and staff to work together to choose and enjoy meaningful daily activities, both within the home and outside it.

For example, if a resident has always loved cooking, Household Living enables them to continue to pursue their passion with as much or as little support as they need. Residents can cook, serve food, garden, deliver newspapers, sweep, tidy or undertake simple maintenance around the home — whatever brings a smile to their face and purpose to their day.

We also acknowledge that people living with dementia are particularly vulnerable and need specialised support and care. Our long-term focus on wellness draws on a variety of strategies to encourage independence and reduce medical intervention where possible.

Household Living at Mercy provides people living with dementia:

      • -  a safe and secure household environment and an enclosed outdoor space

    • -  staff trained to assist with cognitive, behavioural and communication changes

  • -  a calm, relaxed environment designed to reduce stress and anxiety

  • -  lifestyle activities and programs to help maintain awareness and wellness

    • -  customised care plans to meet the needs of all residents.

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