We care for people at every stage of life
Our mission
Our mission - together we witness God’s mercy and strive for justice in the delivery of compassionate care to our communities - is at the heart of all that we do. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
Our values
Our values of compassion, hospitality, respect, innovation, stewardship and teamwork guide us in all that we do.
Our history
Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.
Research
Supported by Mercy Health's rich culture of innovation, our research communities are gaining worldwide recognition for their life-changing discoveries and promising research programs.
Our values in action
Zane describes ‘Care First’
Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.
Latest news
Celebrating Patient-Centred Care: The Significance of the Smoking Ceremony at Gabrielle Jennings Centre
Earlier this month, our team at Gabrielle Jennings Centre demonstrated exceptional patient-centred care by organising a smoking ceremony for a patient with only two hours' notice.
Closing the Gap: A Patient-Centred Approach to Aboriginal and Torres Strait Islander Healthcare
Having presented to Werribee Mercy Hospital (WMH) more than 10 times in 2022, she frequently left against medical advice, struggling to feel safe and heard. But in 2023, a team of dedicated healthcare professionals took a new approach—one that placed Janette at the centre of her own care. A multidisciplinary team, including Aboriginal Health Liaison…
Safer storage and transport of breastmilk thanks to Mercy Health research
In many western countries like Australia, mothers with babies in neonatal units express and store their breast milk at home and transport it to the hospital. However, in Sri Lanka, mothers are expected to stay in hospital continuously throughout their baby’s stay, as there are no established guidelines ensuring safe transport and storage of expressed…
Donate to the Mercy Health Foundation
You can help support Mercy Health initiatives such as the Mercy Health Breastmilk Bank, our Urgent Need Appeal, and research that improves health outcomes for people in need.
Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and the broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
Latest news
Read the latest from Mercy Health, including what we’re doing in the community, information on general health developments, and other news from around our organisation.