Our mission – to bring God’s mercy to those in need – is our reason for being; why we exist. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
Our values of compassion, hospitality, respect, innovation, stewardship and teamwork guide us in all that we do.
Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.
Supported by Mercy Health's rich culture of innovation, our research communities are gaining worldwide recognition for their life-changing discoveries and promising research programs.
Our values in action
Zane describes ‘Care First’
Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.
Generous family helps to preserve precious memories
When the unthinkable happened and the Laird family lost their baby girl to stillbirth in 2012, the family took many photos with baby Chloe to ensure their precious memories with her were preserved. The Lairds have donated a Heartfelt camera kit to ensure families grieving the loss of a baby have access to photography.
Palliative Care: A fulfilling and positive role
Mercy Palliative Care Registered Nurse Anthony Evangelista has no hesitation in declaring his job as fulfilling and full of positives.
Molly’s led a rich and rewarding life
Mercy Place Warrnambool aged care resident Molly Richards has been nominated to tell her life story on audio as part of a programme, which recognises senior Victorians living in aged care.
Donate to the Mercy Health Foundation
You can help support Mercy Health initiatives such as the Mercy Health Breastmilk Bank, our Urgent Need Appeal, and research that improves health outcomes for people in need.
We value feedback from the people we care for, including from your families, friends, carers, and the broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.