Our mission – to bring God’s mercy to those in need – is our reason for being; why we exist. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
Our values of compassion, hospitality, respect, innovation, stewardship and teamwork guide us in all that we do.
Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.
Supported by Mercy Health's rich culture of innovation, our research communities are gaining worldwide recognition for their life-changing discoveries and promising research programs.
Our values in action
Zane describes ‘Care First’
Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.
Mercy Place Mandurah resident enjoys a holiday
Ninety-year-old Mercy Place Mandurah resident Malcolm Dyer may be legally blind, but he is living proof that you are never too old to have new adventures.
Keeping everyone connected during challenging times
Residents at Mercy Place Warrnambool are keeping in touch with families and loved ones during coronavirus restrictions in multiple ways – using phone and video calls, and chatting virtually on tablets.
Donate to the Mercy Health Foundation
You can help support Mercy Health initiatives such as the Mercy Health Breastmilk Bank, our Urgent Need Appeal, and research that improves health outcomes for people in need.
We value feedback from the people we care for, including from your families, friends, carers, and the broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.