Our mission – to bring God’s mercy to those in need – is our reason for being; why exist. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
Our values of compassion, hospitality, respect, innovation, stewardship and teamwork guide us in all that we do.
Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.
Supported by Mercy Health's rich culture of innovation, our research communities are gaining worldwide recognition for their life-changing discoveries and promising research programs.
Our values in action
Zane describes ‘Care First’
Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.
You said, we did
Mercy Health values feedback from the people we care for, as well as their families, friends, carers and the broader community. Feedback helps us understand what we do well and how we can improve. Here are some of the ways we have used your feedback to improve our health services in Victoria and New South…
Take precautions against bushfire smoke
Victorians are urged to take precautions against the dangers of bushfire smoke inhalation.
Future of Ageing Awards 2019
Mercy Health is proud to announce that our innovative small household living approach to aged care at Mercy Place Ballarat was Highly Commended in the Property and Design category of the inaugural Future of Ageing Awards 2019. Mercy Health Group Chief Executive Officer Adjunct Professor Stephen Cornelissen says the approach is based on our Catholic…
Donate to the Mercy Health Foundation
You can help support Mercy Health initiatives such as the Mercy Health Breastmilk Bank, our Urgent Need Appeal, and research that improves health outcomes for people in need.
We value feedback from the people we care for, including from your families, friends, carers, and the broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.