An over the shoulder photo of a female Mercy Health worker in a green house holding a gardening tool and smiling at a colleague


We acknowledge and appreciate the hard work, skill and dedication our volunteers bring to our organisation. Our volunteers are highly valued by patients, residents, clients and staff for their generosity and compassion. In turn, we endeavour to make volunteering a positive and enriching experience for everyone involved.


Mercy Health Volunteering Strategy 2023-2025

Click here for the report.

Volunteering in hospitals

Volunteers form an important link between the hospital and the local community. They provide an extra dimension to the services we offer. From assisting with administrative processes to visiting patients on the wards, volunteers carry out various functions at our hospitals, contributing positively to the patient experience. Volunteers play a significant role at our sites in Werribee, Heidelberg, Canterbury, Young and Albury.

Werribee Mercy Hospital

Email: , Apply via the link.

Mercy Hospital for Women, Heidelberg

Email:, Apply via the link.

O’Connell Family Centre, Canterbury

Email:, Apply via the link.

Mercy Health Albury

Email:, Apply via the link.

Mercy Care Centre Young

Email:, Phone: 02 6382 8444

Volunteering in palliative care

Mercy Palliative Care volunteers work with patients, their families and friends. They offer support, companionship and respite in the patient’s own home or in hospital. They provide their own dimension of care. We provide 30 hours of training for palliative care volunteers in a number of areas prior to volunteering.

Click the link to apply.

For more information please email or call 03 9313 5700.

Volunteering in aged care

In our residential aged care homes, volunteers are supported in a friendly environment and encouraged to use their energy, passion, skills and life experiences to enhance the lives of our residents. Volunteers play a vital role in helping us do the work we do. From having a chat to supporting people on a day out, you can bring a smile to the face of some of the most vulnerable people in our community.

For more information about volunteering with aged care please email or call 03 8416 7777.

Consumer Advisor

A Consumer Advisor works in partnership with Mercy Health. They make sure the needs of the people we care for are at the centre of all decisions we make.

Consumer Advisors can:

  • review draft versions of Mercy Health’s public documents to ensure they meet the needs of the intended audience
  • work alongside our staff on various committees to ensure the people we care for are central to our decision-making process
  • share their healthcare stories at our staff education sessions
  • suggest improvements based on their own or other community members’ healthcare experiences.

Click the link to apply.

To learn more about our consumer advisor program please email or call 03 8416 7777.

Last reviewed November 2, 2017.


Midwife and nurse roles are available. Apply today!


Awards and recognition

We take pride in continually striving for greater performance, diversity, and innovation. We’re honoured to be recognised for our success.

Awards and recognition


Find out about our past performance in health care, insights into our programs and initiatives, and how we plan to improve our hospitals and clinics in the future.