Access to information

Freedom of Information and privacy laws allow you to access to information held by Mercy Health.

Freedom of Information, Victoria

The Freedom of Information Act 1982 (Vic) enables you to make an application for access to information held by:

  • Mercy Hospital for Women
  • Werribee Mercy Hospital (including the Gabrielle Jennings Centre for palliative care)
  • Mercy Health O’Connell Family Centre
  • Mercy Mental Health.

Download information about making a request under the Freedom of Information Act for access to personal information held by one of those services.

Download an application form to make a request under the Freedom of Information Act for access to personal health information held by one of those services.

Access to personal information

Applicable privacy laws enable you to make an application for access to personal information held by the following services.

Click on the relevant link for an application form to make a request to access personal information held by those services.

Community Palliative Care

Victorian Personal Information Access Form

Health Services, New South Wales

Mercy Care Centre Young:  Application for access to Clinical Records – MCCY

Mercy Health Albury:  Application for access to clinical records – MHSA

Home Care Services

Personal Information Access Forms – Home Care Services

Residential Aged Care and Retirement Living

Personal Information Access Form – Residential Aged Care/Retirement Living – QLD

Personal Information Access Form – Residential Aged Care/Retirement Living – VIC

Personal Information Access Form – Residential Aged Care/Retirement Living- WA

Personal Information Access Form – Residential Aged Care – NSW

Job Applicant

Personal Information Access Form for Applicants

Privacy

For information about how Mercy Health protects the privacy of personal information, see our Privacy Policy.

Last reviewed July 2, 2018.

Whistleblowers

Mercy Health is committed to the aims and objectives of legislation that protects whistleblowers. Mercy Health does not tolerate improper conduct by its employees, officers or contractors, or reprisals against those who come forward to report improper conduct.

Whistleblowers

Privacy Policy

​Mercy Health is committed to protecting your privacy. This information explains how Mercy Health complies with the laws that protect your personal information.

Privacy Policy

National Catholic Safeguarding Standards

Our safeguarding commitment to child and vulnerable people Mercy Health is committed to keeping children and vulnerable people safe. This means: We listen to the voice of children and vulnerable people We do not tolerate abuse We have developed policies and procedures to protect children and vulnerable adults from abuse We take allegations of abuse...
National Catholic Safeguarding Standards