Legal and policy information

By using this website, you agree to the terms and conditions set out below.


  1. The copyright in material in this website is owned by, or licensed to, Mercy Aged and Community Care Ltd.
  2. Subject to any reproduction permitted by law, reproduction of material in this this website in whole or in part is prohibited except with the written permission of the copyright owner or licensor, as applicable.
  3. Applications for permission to reproduce material on this website should be directed to


  1. When you visit this website, the following information about you may be collected: information that you provide by completing forms, and information essential for the operation and security of the website such as your internet domain name or internet protocol address.
  2. Cookies are used to measure and analyse use of this website. However, Mercy Aged and Community Care Ltd does not match cookies with any personal information collected on this website.
  3. Personal information collected about you on this website is used for the purpose for which it was collected (for example, responding to your feedback or inquiry). That information may also used or disclosed for related purposes such as improvement activities or website administration and maintenance, and any other purpose required or permitted by law.
  4. For further information about how Mercy Health protects personal information, see our Privacy Policy.


  1. Links to other websites from this website are for information only, and users follow those links at their own risk. No guarantee is given as to the accuracy, quality, suitability or reliability of any website to which this website links, and any implied guarantee is excluded to the full extent permitted by law.
  2. Links to this website are permitted, provided that the linking website does not, without express approval, claim any approval or endorsement by Mercy Aged and Community Care Ltd and the other entities that constitute Mercy Health or bring them into disrepute.


  1. While endeavours have been made to provide users of this website with accurate and helpful information, this website is not a substitute for health or medical advice from a qualified health professional.
  2. You should always seek the advice of a qualified health professional with any question you have regarding your health or medical condition.
  3. No guarantee is given concerning the accuracy, quality, suitability or reliability of the material on this website and any implied guarantee is excluded to the full extent permitted by law.


  1. To the full extent permitted by law, Mercy Aged and Community Care Ltd and the other entities that constitute Mercy Health exclude and do not accept liability for any liability, claim, loss, cost, damage, liability or expense, arising directly or indirectly out of the use or content of this website.

Last reviewed March 8, 2019.

News and events

Keep up to date with Mercy Health news and events, access our press releases and contact our Media Unit.

News and events

Our mission

Our mission – to bring God’s mercy to those in need – is our reason for being; why we exist. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.

Our mission

Our history

Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.

Our history