Executive Leadership Team

​Mercy Health’s executive is responsible for the management of our health, aged care, home and community care and training services, our workforce and expression of our core values.

Ms Cathy Jenkins

Ms Cathy Jenkins

  • Title: Executive Director Mission Leadership

‘I believe that a way of making God’s presence visible is through demonstrating deep compassion and care for another.’

Cathy Jenkins joined Mercy Health as Executive Director Mission Leadership in August 2021. Bringing qualifications in Arts, Theology and Leadership she has a background in both education and publishing. Cathy has worked in a variety of environments – schools, the corporate world, as a system leader in education in Melbourne and Sandhurst and as a leader of mission and evangelisation for the Archdiocese of Melbourne. Cathy believes that organisations such as Mercy Health are contemporary centres of Catholic life and is committed to continuing to build on the rich environment which supports and enables the Mercy healing ministry to flourish.

In addition to an active involvement in parish life, Cathy is a member of the Mercy Education Board, the Sandhurst Catholic Early Education and Care Board and a Member for the Plenary Council.

Adjunct Associate Professor Felix Pintado BTheol, DipEd, GDHSM, MHA, MAICD, FAIM, FACHSM, CHE

Adjunct Associate Professor Felix Pintado BTheol, DipEd, GDHSM, MHA, MAICD, FAIM, FACHSM, CHE

  • Title: Chief Executive Residential Aged Care, Home Care and Seniors Living

“One aspect of the rich legacy of Catherine McAuley that I find most inspiring is her regard for mercy as the 'assistance' and 'practical rendering' of God’s love. At Mercy Health, it is grounding to know that our daily efforts in compassion and hospitality, our respect for those we serve, our innovation and teamwork as stewards of the gifts we have been given to ensure our viability and sustainability, are all practical ways through which we make God’s love and care available in a real sense to those most in need.”

Felix commenced with Mercy Health in January 2020. With more than 30 years’ experience in the health service industry, he previously held senior executive positions in health and aged care services in Victoria and New Zealand, including as Chief Executive of Latrobe Regional Hospital and Dental Health Services Victoria. Most recently, Felix was the Chief Executive of Royal Freemasons Ltd.

Felix has a deep understanding of the residential aged and home care environments and is very well networked in state and federal health environments. He was a Board member of Health Purchasing Victoria since its inception and Board Chair until June 2019.

Felix has a dedicated focus on care, organisational growth and employee engagement. Experienced in service design and development planning, Felix is committed to sustainable operations, effective integration of acquired businesses and management of industry sector challenges.

Felix also has a sound understanding of Catholic ministry and mission-centred leadership, having experience in this area in his early career.

Felix is an Adjunct Associate Professor in the School of Public Health and Human Biosciences within the Faculty of Health Sciences at La Trobe University. Felix also recently completed a five-year term as Honorary Consul of the Republic of the Philippines in and for Victoria.

Mr James Lye B Bus (Communication), AAICD

Mr James Lye B Bus (Communication), AAICD

  • Title: Executive Director, Marketing, Communications and Stakeholder Relations

"Our Mercy heritage is one of personal compassion and hospitality leading the creation of great customer and public value. It reminds us that people and their unique stories must be at the heart of our actions."

James joined Mercy Health in 2016 after 20 years in industry, government and in corporate and not-for-profit organisations across aged care, education, mining and resources, marketing and professional services.

James provides leadership to Mercy Health on marketing strategy, communications and media, government and public policy engagement, and stakeholder relations.

James has advised on public policy and marketing in health, mental health, education and early childhood development, child protection, housing, ICT and biotechnology, emergency management and youth justice. He has been a member of the national government strategy team for a global professional services firm.

James has a special interest in the role of creativity and design thinking in strategy, marketing and public policy. He is an Executive Fellow of the Australian and New Zealand School of Government.

Professor Jason Payne BN, GC-HLTHSM, DipBus, MC-ENT

Professor Jason Payne BN, GC-HLTHSM, DipBus, MC-ENT

  • Title: Chief Executive Health Services

"Innovation and Teamwork are the cornerstone to Health Services success. Underpinned by courageous leadership these core values enable us to deliver consistent high quality care to our community. In striving for excellence we adopt Catherine McAuley’s view that ‘We should be shining lamps, giving light to all around us’."

Jason was appointed Chief Executive Health Services in October 2019. This role has operational oversight of Mercy Hospital for Women, Werribee Mercy Hospital, Mercy Mental Health, Mercy Palliative Care, Mercy Health O’Connell Family Centre as well as hospital services in New South Wales. Prior to this Jason was the Chief Operating Officer, Health Services, a position he had held since December 2018. Jason has a clinical background in nursing and 25 years’ experience in the Victorian public health sector across a variety of care settings. Previously he has worked at the Department of Health and Human Services and across a broad range of roles at Austin Health including the Executive Director Clinical Operations and Ambulatory Services and the inaugural Director of Cancer and Neurosciences at the Olivia Newton-John Cancer Wellness & Research Centre.

Jason believes strong consumer engagement is critical for improving better patient care and outcomes and has a passion for working with our consumers to achieve this.

Ms Jenny Smith BComp (CompSci, InfoSys, Acctg), CPA, MBA, GAICD

Ms Jenny Smith BComp (CompSci, InfoSys, Acctg), CPA, MBA, GAICD

  • Title: Executive Director, Strategy, Planning and Major Projects

"We are living through an era of rapidly changing regulatory environments and customer expectations. Changing the way we do things will require innovation and teamwork."

Jenny commenced with Mercy Health in October 2009 and has held a number of senior positions in both finance and strategy. Jenny was appointed as Executive Director Strategy, Planning & Major Projects in February 2018. Jenny is focused on 'future beds', providing oversight for strategy, service planning, capital development, commissioning and group property. With an ambitious growth agenda and a drive for excellence, Mercy Health is actively expanding and developing our future service offerings.

Jenny has more than 20 years’ experience working across a number of industries including mining and resources, media, airlines, telecommunications, financial services and consulting.

Ms Katherine Burton B App Science (Medical Radiations), MBA, GCLACC, GAICD

Ms Katherine Burton B App Science (Medical Radiations), MBA, GCLACC, GAICD

  • Title: Executive Director Quality, Safety and Innovation

"We work together as a team, focused on the continued improvement of our services with compassion towards each other and everyone we serve."

Katherine was appointed to the position of Director Quality and Innovation Health Services in January 2019 and appointed to Executive Director Quality, Safety and Innovation in 2021.

Katherine is responsible for leading and directing the quality systems and processes that support the provision of high-quality, safe and person-centered care, and the safety and wellbeing of our staff.

With a clinical background in nuclear medicine, Katherine has more than 20 years’ experience in the health industry, holding various senior management and executive roles in quality and safety and operations across major tertiary and specialist health services. She also has extensive strategic project management experience with expertise in clinical governance, risk management, change management and process redesign.

Ms Mary-Anne Gallagher

  • Title: Executive Director, People, Learning and Culture

"Kindness and compassion are attributes I value in all human interactions and seek to display. I am a values-based leader and enjoy creating great places to work."

Mary-Anne joined Mercy Health as Executive Director People, Learning and Culture in May 2022. Mary-Anne has worked across six sectors, most recently in private not-for-profit healthcare where she established and led a human resources function. Mary-Anne has worked in both private and public healthcare settings and enjoys the healthcare context.

Mary-Anne is a registered psychologist and completed her Masters in Positive Organisation Development from Case Western University in Ohio, USA. Mary-Anne enjoys working collaboratively and being part of a team. Authenticity and compassion are core values for Mary-Anne as a leader.

Mr Matt Malone

Mr Matt Malone

  • Title: Chief Information Officer

"Teamwork has played a huge role in both my career and personal life and I firmly believe in Apple founder Steve Jobs who said, 'Great things in business are never done by one person. They're done by a team of people.' By working as a team at Mercy Health we will achieve great things."

Matt was appointed to the position of Chief Information Officer in July 2020 and is responsible for the technology strategy, cyber security and privacy and for developing, implementing and supporting the information systems, functions and infrastructure of Mercy Health.

Matt has an extensive background in technology leadership roles at a number of health organisations including Healthscope, EBOS , Symbion , Mayne and Faulding Pharmacuticals. He has a strong interest in digital health and organisation improvement through technology adoption.

Matt is currently a board member of the Deakin University Cyber Security Executive Advisory Board and a member of the GS1 Healthcare User Group.

Mr Matthew Posar BBus, Grad Diploma (Investment), CA

Mr Matthew Posar BBus, Grad Diploma (Investment), CA

  • Title: Chief Financial Officer

"Catherine McAuley reminds us of the importance of stewardship when she says: 'Since there is very little good can be accomplished, or evil avoided, without the aid of money, we must look after it in small as well as in great matters'"

Matthew assumed the role of Chief Financial Officer at Mercy Health in June 2018. His role involves oversight and direction of the finance and business services function of the organisation.

An accomplished senior Executive with considerable CFO and CEO experience, Matthew has a strong commercial background and demonstrated executive experience in ASX listed, private equity-backed companies and not-for-profit organisations. He has leadership experience in the fields of professional services, mining and health.

Prior to joining Mercy Health, Matthew was CFO and Head of Corporate Services of headspace, the National Youth Mental Health Foundation, from 2012 to January 2018. In addition to his CFO role, he also was the headspace Interim CEO from June 2016 to February 2017.

Matthew has a proven track record in delivering successful commercial and strategic outcomes, with expertise in all aspects of finance including accounting, treasury, government funding, and risk management.

Adjunct Professor Sharon Donovan BN, Mid Cert, MBA, GAICD

Adjunct Professor Sharon Donovan BN, Mid Cert, MBA, GAICD

  • Title: Executive Director, Nursing, Midwifery and Aged Care Clinical Practice

"We focus on establishing a culture of care which aligns expert clinical care with compassion and empathy and the need to be present with each person in their human experience – every person, every time".

Sharon was appointed to Mercy Health - Health Services in February 2018 as Executive Director Nursing and Midwifery for the public hospitals in Victoria and NSW. In 2019, her role was expanded to provide clinical practice and professional leadership in Mercy Aged Care Services.

Sharon has more than 20 years’ experience at executive level in public and private health services including Ballarat Health Services, Alfred Health and Epworth Healthcare. She has also had experience as CEO in a large multi-site aged care business. Sharon has expertise in clinical and corporate governance, clinical and corporate risk management, university partnership development, change management and process redesign. She has a strong interest in improving the patient/resident experience and in supporting nursing and midwifery leadership to deliver this experience.

Sharon is a Registered Nurse and Registered Midwife with a Bachelor of Nursing, Postgraduate Midwifery certificate and a Masters of Business Administration specialising in human resource management. She is a member of the Australian Institute of Company Directors, has received awards for leadership and has public and private Board experience.

Last reviewed February 21, 2018.