We are committed to the aims and objectives of legislation that protects whistleblowers. Mercy Health does not tolerate improper conduct by its employees, officers or contractors, or reprisals against those who come forward to report improper conduct.

Improper conduct

Reports of improper conduct may be made to Mercy Health’s Public Interest Disclosure Coordinator or to one of the government bodies referred to below.

None of Mercy Health’s entities are bodies to which protected disclosures may be made under the Protected Disclosures Act 2012 (Vic). To be treated as a protected disclosure and to obtain any protections under that Act, a disclosure of improper conduct or detrimental action would, in most cases, have to relate to Mercy Health’s Victorian health services or palliative care services and be made to the Victorian Independent Broad-based Anti-corruption Commission (IBAC). Individuals should contact IBAC for information about how to report a matter to IBAC (see below for contact details).

Detrimental action

Criminal penalties may apply if staff or volunteers take, or threaten to take, detrimental action against a whistleblower for reporting or intending to report improper conduct, or for participating or intending to participate in an investigation of improper conduct.

Making a disclosure of improper conduct may trigger certain statutory protections, but these do not shield a person from the reasonable consequences (including disciplinary action) of their involvement in improper conduct.

Where a whistleblower is also implicated in improper conduct, Mercy Health will handle the disclosure and protect the person in accordance with law, any applicable guidelines and Mercy Health’s written procedures.

Any person who believes that detrimental action has been taken or threatened against them should report the matter to:

  • Mercy Health’s Public Interest Disclosures Coordinator
  • the Victorian IBAC, for matters relating to Victorian Health Services or palliative care, or
  • the Australian Securities and Investments Commission, for matters that relate to the Corporations Act 2001 (Cth).

Contact details

Public Interest Disclosures Coordinator

Kerry Shearer
Executive Officer, Mercy Health
Phone: 03 8416 7924
Post: Level 2, 12 Shelley Street
Richmond Vic 3121
Email: kshearer@mercy.com.au

Victorian IBAC

Phone: 1300 735 135
Fax: 03 8635 6444
Post: IBAC
GPO Box 24234
Melbourne Vic 3000


Phone: 1300 300 630
Fax: 03 5177 3999
Post: GPO Box 4000
Gippsland Mail Centre
Vic 3841

Privacy Policy

​Mercy Health is committed to protecting your privacy. This information explains how Mercy Health complies with the laws that protect your personal information.

Privacy Policy

Access to information

The Freedom of Information Act 1982 (Vic) enables you to make an application for access to information.

Access to information

Child Safety

Mercy Health's Child Safe Standards Policy is based on the standards issued by the Victorian Government. These standards incorporate legislative requirements and principle-based guidelines with which Mercy Health must comply in respect to all children who attend its facilities and receive its services.

Child Safety