National Catholic Safeguarding Standards

Our safeguarding commitment to children and vulnerable people

Mercy Health is committed to keeping everyone safe. This means:

  • We listen to the voice of children and vulnerable people.
  • We have policies and procedures to protect children and vulnerable adults from abuse and neglect.
  • We do not tolerate abuse or neglect.
  • We take allegations of abuse and neglect seriously and respond effectively.
  • We respect all cultures and promote a safe environment for children and adults who identify as Aboriginal and/or Torres Strait Islander and from culturally and linguistically diverse backgrounds.
  • We provide a safe environment for children and adults with a disability.

National Catholic Safeguarding Standards

Mercy Health is required to comply with the National Catholic Safeguarding Standards (NCSS) which aligns with key national initiatives including the National Principles for Child Safe Organisations.

The NCSS provide a framework for Catholic organisations to foster a culture of safety and care for children and vulnerable adults.

Mercy Health is routinely audited against the NCSS with audit results made publicly available.

Commitment to safeguarding

Mercy Health’s commitment to safeguarding children and vulnerable people is captured in key policies and procedures including:

Concerns with Safeguarding within Mercy Health can be escalated to the Safeguarding Coordinator safeguarding@mercy.com.au or 03 8416 7786.

Additional resources

Contact details

Concerns with Safeguarding within Mercy Health can be escalated to the Safeguarding Coordinator safeguarding@mercy.com.au or 03 8416 7786.

Please refer to the Safeguarding brochure for more information.

Last reviewed December 18, 2020.

Whistleblowers

Mercy Health is committed to the aims and objectives of legislation that protects whistleblowers. Mercy Health does not tolerate improper conduct by its employees, officers or contractors, or reprisals against those who come forward to report improper conduct.

Whistleblowers

Privacy Policy

​Mercy Health is committed to protecting your privacy. This information explains how Mercy Health complies with the laws that protect your personal information.

Privacy Policy

Access to information

The Freedom of Information Act 1982 (Vic) enables you to make an application for access to information.

Access to information