Our values

Safeguarding

Our safeguarding commitment to children and vulnerable people. Mercy Health is committed to keeping everyone safe.  

This means: 

  • We listen to the voice of children and vulnerable people. 
  • We have policies and procedures to protect children and vulnerable adults from abuse and neglect. 
  • We do not tolerate abuse or neglect. 
  • We take allegations of abuse and neglect seriously and respond effectively. 
  • We respect all cultures and promote a safe environment for children and adults who identify as Aboriginal and/or Torres Strait Islander and from culturally and linguistically diverse backgrounds. 
  • We provide a safe environment for children and adults with a disability. 

Commitment to safeguarding 

Mercy Health’s commitment to safeguarding children and vulnerable people is captured in key policies and procedures including: 

  • Protection of Children Policy and Procedures 
  • Elder Abuse Management Procedures Heath Services and Health Aging 

National Catholic Safeguarding Standards

Our safeguarding commitment to children and vulnerable people

Mercy Health is committed to keeping everyone safe. This means:

  • We listen to the voice of children and vulnerable people.
  • We have policies and procedures to protect children and vulnerable adults from abuse and neglect.
  • We do not tolerate abuse or neglect.
  • We take allegations of abuse and neglect seriously and respond effectively.
  • We respect all cultures and promote a safe environment for children and adults who identify as Aboriginal and/or Torres Strait Islander and from culturally and linguistically diverse backgrounds.
  • We provide a safe environment for children and adults with a disability.

National Catholic Safeguarding Standards 

Mercy Health is required to comply with the National Catholic Safeguarding Standards (NCSS)- Edition 2 2022, which aligns with key national initiatives including the National Principles for Child Safe Organisations.

The NCSS provide a framework for Catholic organisations to foster a culture of safety and care for children and vulnerable adults. The NCSS standards are:

  1. Committed leadership, governance and culture
  2. Children and adults are safe, informed and participate
  3. Partnering with families, carers and communities
  4. Equity is promoted and diversity is respected
  5. Robust human resource management
  6. Effective complaints management
  7. Ongoing education and training
  8. Safe physical and online environments
  9. Continuous improvement
  10. Policies and procedures support the safety of children and adults

Contact details

Concerns with Safeguarding within Mercy Health can be escalated to the Safeguarding Coordinator [email protected]

For more information on Feedback please refer to the Legal and policy – information page