Our commitment to child safety
Mercy Health holds a strong commitment to child safety, based on the following organisational principles:
- zero tolerance of child abuse and neglect
- listening to the voice of children
- development and ongoing review of policies and procedures to protect children from abuse and neglect
- a commitment to take all allegations of abuse and neglect against children seriously and to respond to them consistently and in line with Mercy Health’s child safe policies and procedures.
- a recognition of the need to continually promote cultural safety and provide a safe environment for children of Aboriginal and culturally and/or linguistically diverse backgrounds, and children with a disability.
Child Safe Standards
At Mercy Health, we are committed to creating environments where every child and young person feels safe, valued and protected. Across all Australian states in which we operate, we uphold the National Principles for Child Safe Organisations, which provide a consistent, nation‑wide framework for safeguarding children and preventing harm.
While many of our services are designed for older people, children may still be present in homes, residential care settings or community environments. Because of this, we apply the Child Safe Standards with the same diligence as organisations whose primary role is to support children. These standards emphasise strong leadership, child‑focused practices, safe physical and online environments, and ongoing staff training.
By embedding these principles into everything we do, we ensure that Mercy Health remains a trusted, child‑safe organisation—one where safety and wellbeing are everyone’s responsibility, every day.