We care for people at every stage of life
Our mission
Our mission - together we witness God’s mercy and strive for justice in the delivery of compassionate care to our communities - is at the heart of all that we do. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
Our values
Our values of compassion, hospitality, respect, innovation, stewardship and teamwork guide us in all that we do.
Our history
Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.
Research
Supported by Mercy Health's rich culture of innovation, our research communities are gaining worldwide recognition for their life-changing discoveries and promising research programs.
Our values in action
Zane describes ‘Care First’
Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.
Latest news
“It’s become a second home for me”: National Volunteer Week 2026
Following months of being at his side at Mercy Place Lynbrook, Bev promised him she would return to volunteer alongside the staff and resident, who became like family. This National Volunteer Week, Mercy Health is celebrating volunteers like Bev, whose compassion and connection help brighten the lives of residents across its services. “You never really…
Mercy Health’s Kirsten Mitchener recognised with statewide palliative care award
With nominees drawn from across Victoria, this prestigious annual award highlights those who go above and beyond to make a meaningful difference for patients and families. Kirsten is the first staff member from Mercy Palliative Care to receive this honour since the award’s inception, marking a significant achievement for both Kirsten and the service. Kirsten…
A lasting legacy: honouring two Mercy Health midwives
Their decades of service have left a lasting impression on the women and families we care for, as well as the many colleagues they have supported and inspired. At Mercy Health, our commitment to safe, connected, effective and personal care is made real through our people. Monica and Giselda have brought these values to life…
Donate to the Mercy Health Foundation
You can help support Mercy Health initiatives such as the Mercy Health Breastmilk Bank, our Urgent Need Appeal, and research that improves health outcomes for people in need.
Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and the broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
Latest news
Read the latest from Mercy Health, including what we’re doing in the community, information on general health developments, and other news from around our organisation.