We care for people at every stage of life
Our mission
Our mission - together we witness God’s mercy and strive for justice in the delivery of compassionate care to our communities - is at the heart of all that we do. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
Our values
Our values of compassion, hospitality, respect, innovation, stewardship and teamwork guide us in all that we do.
Our history
Learn about the founding of the Sisters of Mercy, the emergence of the Order in Australia and the evolution of Mercy Health as the modern face of the Mercy ministry in health, aged care and community services.
Research
Supported by Mercy Health's rich culture of innovation, our research communities are gaining worldwide recognition for their life-changing discoveries and promising research programs.
Our values in action
Zane describes ‘Care First’
Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.
Latest news
Listening to babies: Dr Natalie Duffy’s passion for putting infants first
Nat’s research asks a simple but powerful question: What is life like for a baby in the NICU? To answer it, she’s spent more than 150 hours observing infants and gathering insights from parents and staff as part of her PhD at the University of Melbourne. What she’s discovered is inspiring: even in the most…
Mercy Health joins global tech leaders in Rome Call for AI Ethics
First signed in early 2020 by representatives from the Pontifical Academy for Life, Microsoft, IBM, the United Nation’s Food and Agriculture Organization and the Italian Minister of Innovation, the Call promotes a shared responsibility to request and develop AI that serves every person and the global community. Sponsors of the Call aim to work together…
Werribee Mercy Hospital wins Victorian Healthcare Award for Neonatal and Paediatric Hospital in the Home program
The award-winning program, which took the top spot in the Care in the Community category, combines the expertise of the Paediatrics team and the HITH service to provide daily, in-home clinical reviews and 24/7 access to senior clinicians. Families receive tailored feeding and growth support, monitoring and phototherapy treatment for jaundice, holistic disease management, and…
Donate to the Mercy Health Foundation
You can help support Mercy Health initiatives such as the Mercy Health Breastmilk Bank, our Urgent Need Appeal, and research that improves health outcomes for people in need.
Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and the broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
Latest news
Read the latest from Mercy Health, including what we’re doing in the community, information on general health developments, and other news from around our organisation.