Mercy Health’s Community Advisory Groups (CAGs) provide local advice from a consumer, carer and community perspective, to help our health services better understand and respond to the needs of the communities we serve.
Mercy Health has Community Advisory Groups in place:
- Mercy Perinatal Lived Experience Steering Group
- Mercy Mental Health — Voices of Consumer Carers Alliance Link (VOCCAL)
Each group is sponsored by an executive or senior manager. Membership consists of consumer advisors who have had direct or indirect experience of the service as a patient, client, carer, family member or friend, or who are members of the local community. Optional sitting fees apply to consumer advisors who sit on a CAG.
Minutes of these CAGs are sent to Mercy Health’s overarching Consumer Advisory Committee (CAC). Mercy Health CAGs partner with us in in a variety of ways, including review of data; participation in planning, design and redesign activities; providing feedback and input on improvement projects; and contributing to staff education to raise awareness of consumer experiences and the importance of consumer engagement.
If you are interested in joining a CAG to make a difference to your local health service, or if you would like more information, please contact our Community Experience team via [email protected] or (03) 8416 7777