People Matter Survey

Mercy Health seeks to empower and support the many people who choose to work in our health services. We want our staff to feel safe, supported and satisfied with the incredible work they do, so that they remain engaged and committed to their caring professions.

Last reviewed February 17, 2021.

Your experience matters

Mercy Health participates in surveys to gain a better understanding of the patient experience and identify opportunities for improvement. These surveys provide valuable data and feedback and are an important way to measure the quality of care we provide.

Your experience matters

Choosing Wisely at Mercy Health

Choosing Wisely is a global initiative that seeks to improve the safety and quality of healthcare for patients. Mercy Health is participating in the Choosing Wisely initiative, along with a number of other health services. As a Choosing Wisely Champion Health Service, Mercy Health is also a member of NPS MedicineWise.

Choosing Wisely at Mercy Health

Who we are

In 2019/20 Mercy Health provided over 16,000 interpreting services across our sites. The demand continues to grow, as does the range of languages spoken by people who access our services. Across both Mercy Hospital for Women and Werribee Mercy Hospital, 74.5 per cent of patients who needed an interpreter received one. The top 10 languages...
Who we are